Job Description Summary Cornell University is a NCAA Division I institution and a member of the Ivy League. The university fields teams in 37 intercollegiate sports and provides a comprehensive physical education program. The university is committed to excellence in academics and athletics, gender equity and diversity in its programs, and a well-balanced, broad-based intercollegiate athletics program.
The Cornell University Athletic Ticketing operation provides our guests with the highest quality fan experience in a safe, clean, comfortable and friendly environment. Our goal is to make every event a positive and friendly experience with the objective that our guests leave with lasting memories and a desire to return.
Athletic Ticketing Game Day staff will provide excellent customer service, have strong interpersonal skills, and be approachable, responsible, dependable & punctual.
Game Day positions include:
Ticket Seller - Working knowledge of computers and experience in handling money. Physical requirements include standing for 4-5 hours at a time, both indoors and outdoors. Background check required.
Usher/Ticket Taker - Assist guests at athletic events by: collecting/scanning admission tickets or passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and concessions.
Parking Attendant - Responsible for taking payments for vehicles as they enter parking facility, verify guests with pre-purchased passes and directing guests towards paid parking alternatives.
All game day employees are expected to:
Be available to work weekends and evenings
Provide excellent customer service, including greeting all guests upon arrival
Anticipate needs and proactively offer assistance when necessary
Be fully aware of all policies to ensure the safety of all guests and employees
Problem solve in a timely and professional manner
Previous customer service experience preferred.
Able to stand for periods of time.
Must be at least 18 years old and comply with NCAA bylaw 22.214.171.124, regarding the employment of prospects applies (2008/2009 NCAA Division I Manual) and NCAA bylaw 126.96.36.199.1.1 Exception -- Employment After Commitment applies (2014/2015 NCAA Division I Manual).
Visa sponsorship is not available.
No relocation assistance is available.
University Job Title:
Temp Serv Labor
No Grade - Hourly
Pay Rate Type:
Number of Openings:
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.
In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell Uni...versity's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.