Reporting to the Director of Admissions, this position is the first point of contact responsible for answering all phone, email and in person inquiries about SAIS admissions and its processes. Coordinator will engage prospects through various social media. Liaise with fellow colleagues in the SAIS Europe and Hopkins-Nanjing admissions offices on various projects. Assist with the operational functions that allow the Admissions office to be successful which includes: data entry, inventory and ordering office supplies, stocking and mailing marketing materials, student and alumni referrals, daily mail collection and distribution, processing payments, room scheduling, managing reimbursements, regular web site updates and assistance with virtual, on-campus and off-campus recruiting events.
Responsible for ensuring the efficient and effective processing of admissions materials submitted as part of the application process.
Correspond with prospects in person, by phone, or email regarding missing materials and admissions status.
Assist in the collection of admissions statistics throughout the admissions cycle, using admissions software (e.g. SIS, Apply Yourself, EMT Connect and OnBase) and other appropriate sources.
Maintain continuous follow up with prospects from application to matriculation stage.
Review applications as part of the Admissions Committee.
Monitor marketing materials inventory for all degree programs.
Process reimbursements, vendor payments and budget reports.
Schedule space for Admissions meetings and events.
Manage SAIS student and alumni prospect referral database.
Assist with email or direct marketing/communication campaigns.
Process admission status changes in the SIS and Apply Yourself system.
Ensure the processing of applications and their supporting documents in a timely manner.
Maintain electronic admissions records inSIS, Apply Yourself and OnBase.
Engage prospects via social media, and provide online and offline content that will help generate applications and subsequently increase yield on admissions offers.
Travels locally and nationally, when necessary, for recruiting and networking related activities.
Communicates with prospects regarding admissions process and policies.
Coordinate delivery of marketing materials for admissions recruiting events.
Assist with logistics and operations of group information sessions, open houses and other recruitment fairs, etc.
Process registrations for conferences, recruitment fairs and other events, as needed.
Stock marketing materials in display case.
Converts prospects into formal applicants.
Works collaboratively and regularly with students, applicants, faculty, SAIS deans and administrators across campuses, as well as external applicants.
Participates in general professional development activities for the Admissions Office.
Performs other duties as assigned.
Knowledge of SAP, Microsoft Word, Excel, PowerPoint; Outlook, and Internet.
Works under the direction of the Director of the SAIS Washington Admissions Office.
Strong interpersonal, analytical, and problem solving skills.
Excellent proficiency in basic data management systems and basic computer applications (e.g.,
Word, Excel, Access, PowerPoint); willingness and ability to learn additional applications as needed.
Excellent communication skills both oral and written.
Ability to work independently and as part of a team.
Strong planning and organizational skills and the ability to manage competing priorities.
Must be student centered, adviser oriented and have the ability to perform multiple tasks efficiently and effectively.
Have exceptional initiative and judgment.
Strong customer-service orientation.
Ability to work effectively with faculty, administrators, students alumni and external constituents.
Commitment to diversity and to serving the needs of a diverse population.
Two or more years of administrative/office management experience, preferably in higher education administration (admissions, registrar or financial aid).
Two or more years of experience and knowledge with integrated database management software, CRM databases and software; proficiency with the Internet, e-mail, Facebook, Twitter and other social media.
High School Diploma/GED - Required.
Three+ years of advanced MS Office Suite preferred.
Previous experience in an academic setting preferred.
Bachelor's degree or equivalent experience preferred.
Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula:
30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience.Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.