Essential Functions: Job PurposeThis role provides core services to a distinct set of campus zones including outsourced services management, preventive maintenance planning and implementation, command center operations, capital projects transitioning, technology applications, and budget monitoring and control. Ensure the safe, reliable, efficient, effective operation and maintenance of the university's physical plant assets to maximize asset life expectancy and optimize system performance. Define work standards, scope and processes to support a workforce of operating engineers, trades, contractors and staff. Foster a culture of professionalism, proficiency, responsibility and accountability.Essential Functions Work with peer management team to develop 24/7 campus-wide job assignments, work standards and staffing plan. Direct the implementation of preventive, corrective and customer requested work orders. Develop proficiency, productivity and professionalism of staff. Oversee service contracts and drive contractor performance and value. Achieve key performance targets for building operations and maintenance regarding service, responsiveness, quality, and cost. Administer industry standards to enforce departmental contracts and policies for job performance, customer satisfaction, and stewardship of university assets, resources and funds. Understand customer expectations for facility performance, and define and enforce standards for operational reliability, asset longevity and cost efficiency in facility operations and maintenance. Develop job assignments, work standards and practices, task instruction; administer TMA CMMS (The Maintenance Authority Computerized Maintenance Management Software) work orders for all scheduled, requested and project work; track financial and schedule performance with departmentally developed Project Tracking System (PTS) database interface. Prepare pre-shift plans, incorporating pass-down notes, open work orders, maintenance priorities, customer requirements and real-time conditions. Coordinate across all shifts and all areas of the campus. Adjust job assignments and coverage to reflect work priorities, available skills, absenteeism and access to work areas. Coordinate the work of contractors with the maintenance staff, and the completion of accurate documentation and close-out of TMA CMMS work orders. Coordinate the acquisition and availability of parts, materials, equipment, and information to ensure the proficient, efficient and timely completion of work. Review payment applications, associated with the work executed by internal and external resources. Swiftly resolve roadblocks and interruptions of work flow, changes in work requirements or conditions, unforeseen circumstances. Drive closure, traction, momentum.Develop baseline data in TMA CMMS on assets, work instructions, maintenance histories. Maintain a continuous "health" assessment of all assets and building systems for operational readiness and capital renewal forecasting. Apply root cause analysis to develop corrective action plans and continuous improvement initiatives to streamline work processes and eliminate inefficiencies in labor, material and equipment utilization. Engage peer institutions, contractors and suppliers to drive best practice standards and performance outcomes. Assist with establishing, documenting, training and enforcing standard operating procedures and supporting guidelines, work instructions, templates to drive consistency and accountability in facility operations and maintenance. Support standards and priorities for process control and achievement of performance expectations. Master applicable labor agreements and ensure consistency with its compliance by staff across all areas of responsibility. Demonstrate consistent, reliable and professional conduct in relationships with customers, staff and contractors.
Qualifications: MINIMUM QUALIFICATIONSEducation Bachelor's degreeBachelor's Degree and/or licensure in a building-related specialty or a closely related field from accredited institution or equivalent combination of education and/or significant experience is required. Degree in mechanical, electrical, or industrial engineering is preferred Experience Specialist (minimum 5 years of job-related experience) Direct experience supervising a workforce of 10-25 engineering or trades personnel.Specific experience implementing lean process controls and continuous improvement for building engineering, operations, maintenance and administration.Specific experience with a university (or comparable) campus is preferred and with building systems operations and maintenance using CMMS software and Siemens / Honeywell BAS interfaces. Knowledge, Skills and AbilitiesPerformance Management: Must be proficient in LEADS competencies-- analytical and problem solving skills; business acumen; communication; creativity and innovation; customer focus; dealing with ambiguity/change; initiative-taking; organizational agility; personal credibility; planning/project management; teamwork & peer relationships Supervisory Skills: Ability to organize work priorities, data structures, competing demands, personnel. Ability to define objectives, engage staff and contractors to adopt and achieve new standards for performance and accountability. Including fostering the use of advanced technologies for work planning, completion and status reporting. Technical Knowledge: Broad knowledge of building systems including HVAC, plumbing, electrical, fire protection and other critical systems and controls (digital, pneumatic, manual), for critical facilities (labs, data centers, medical). Capable of analyzing technical, operational and administrative issues to provide direction, closure and customer satisfaction. Must be familiar with work order management systems, preferably CMMS. Organizational Transformation: Ability to document and implement strategic and operational plans to transform legacy work structures, cultures and processes. Inspires confidence and enthusiasm in colleagues; merits trust and increased responsibility from superiors Information Technology: Proficiency with Microsoft Office including spreadsheets, database and reporting tools. Business Skills: Proven ability to budget and account for revenues and expenditures, reconcile accounts, provide reports and projections and analyze and present financial information
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is d...edicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.