Time Commitment:40+ hours per week; 12 month contract
The University Registrar reports to the Provost. The Registrar’s Office serves students, faculty, staff and administration in four regional campuses, the FPU main campus, and online delivery through multiple distinct traditional and non-traditional academic programs (traditional undergraduate, adult degree completion, graduate, and seminary). Current university priorities are: excellent customer service to students and faculty, efficient and effective management of data and reporting, and simplicity and transparency of operations to facilitate continued moderate growth of the student body. The Registrar serves on multiple committees and supervises a highly capable and experienced staff of professionals.
Be in agreement with the university's Confession of Faith, have a personal commitment to Jesus Christ as Savior and Lord, be active in the life of the church, and live a life consistent with a commitment to the Lordship of Christ.
Embrace the mission, vision, and values of Fresno Pacific University.
Be Christ-centered in all areas while working with staff, faculty, students, and guests.
Manage the daily operations of the Registrar’s Office related to technology applications, reporting, and other products as needed.
Ensure the security and accuracy of the student database and that the fullest functionality of the System is being utilized.
Develop and implement a yearly technology plan that sets priorities for projects and ensures completion.
Develop and maintain an overall working knowledge of the University’s student operations and procedures.
Respond to complex student, faculty and staff questions and interpret policies related to course registration, grades, academic advising, academic regulations, major declarations, graduation requirements, class schedules and room assignments, course credit evaluation, transcript requests, cross-registration with other institutions, study abroad. Resolves issues and problems or refers to appropriate personnel to ensure the highest level of customer service.
Serve as the data steward for the office; vet requests from other departments on campus for access to student data; handle open records, subpoenas, and other requests for student data; manage access to systems where student data is stored.
Provide administration of academic policies.
Advise academic leaders and faculty on policy questions and development.
File regular student data reports, and respond to error reports. Assist with compiling data for external audits.
Report student enrollment data to the VA. Counsel VA students re: benefits and maintain files. Provide information requested by VA auditors.
Train university faculty and others on procedures and processes.
Monitor processes to ensure regulatory compliance (e.g. FERPA, etc.) and other traditional and unique areas of university records and policy administration.
Promote academic success through discipline and
Other duties as assigned.
3-5 years of progressively responsible experience in Registrar or related functions.
Knowledge of student data system and reporting, including web based registrations and services.
Demonstrated ability to manage a complex operation and plan strategically.
Ability to both organize and retrieve data, policies, and materials.
Ability to interpret and apply policies in various situations.
Excellent written and oral communication.
Successful experience in settings with ethnically and culturally diverse student and staff populations.
Collaborative project developer and problem-solver within department and with other student services offices, administration and faculty.
Demonstrated experience in development of staff members for professional growth.
Expert knowledge of Federal, State and Accreditation standards and regulations.
Actively involved in a professional organization, and well networked in Student Records and Registrar profession.
Experience with international programs.
Experience in a multi-site, multi-program university.
Download and complete an application form. Candidates must complete and submit an application in order to be considered for the position.
Fresno Pacific University offers undergraduate and graduate programs that stress solid academic preparation and a strong ethical foundation. Some 3,700 traditional and adult students attend classes on the main campus in southeast Fresno or centers in North Fresno, Visalia, Bakersfield and Merced as well as online. The university also reaches about 10,000 students through professional development s...tudies. FPU has the highest four-year graduation rate of any Central Valley college or university, is a Hispanic Serving Institution, with a Hispanic student population of 35 percent, and is one of the top 10 HSIs nationally in graduating Hispanic students. The Valley’s only comprehensive Christian university granting master’s degrees, the university is accredited by the Western Association of Schools and Colleges and ranked in the top tier among western universities—master’s category by U.S. News & World Report. FPU is affiliated with the Mennonite Brethren Church, and all employees express a personal Christian commitment and support the Christian mission of the university. A description of the unique quality of FPU as an academic community can be found in the Fresno Pacific University Idea at fresno.edu/about/fpu_idea.