Icon is a national leader in retail construction management headquartered in Elk Grove Village, IL, providing curb-to-curb, wall-to-wall, floor-to-ceiling construction services. We are currently seeking to add an experienced Construction Account Manager to our team of professionals.
The Account Manager is primarily responsible for managing a specific customer’s construction programs through three major phases: Development, Planning and Execution.
The Account Manager supervises other project team members engaged in planning, implementing and administering all project elements. This encompasses:
Validating project scope, goals, and milestone objectives, margins and budgets.
Planning project timelines and responsibilities.
Demonstrated ability to proficiently perform all the functions and responsibilities of subordinate project management positions.
Insuring that the project is appropriately permitted, customer and landlord approved, and executed on schedule.
Insuring that accurate billing and receivable collection occurs.
Overnight travel to customer locations for planning, periodic review, and closeout meetings is required.
Project Definition and Development Phase:
Attends initial planning meetings with the Director of Construction, Icon Sales Representative and customer to validate the project strategy, scope, and implementation approach.
Develops detailed project task list, timeline, and responsibilities.
Coordinates cost budget development with Estimating.
Validates final prices for products and services. Validates pricing with Director of Construction.
Validates terms of the final contract.
Assists the Director of Construction to prepare the customer proposals and participate in presentation to customer as required.
Project Planning Phase:
When project is awarded, assembles a project team to perform project administration and implementation functions and tasks in accordance with Icon project management procedures.
Finalizes the execution plan including all tasks, timelines and responsibilities.
Implements internal and customer status reporting formats and procedures.
Project Execution Phase:
Manages approved changes to the original project scope.
Insures that project team members execute their assigned tasks in a timely and proficient manner.
Resolves task variances and customer-raised issues on a timely basis before they destabilize the project.
Directly supervises Project Management team assigned to project. Performs supervisory responsibilities according to Icon’s policies and applicable laws. Responsibilities include training employees and evaluating employee performance; planning, assigning, and directing work; addressing complaints and resolving problems.
Specific Personal Characteristics and Reasoning Ability Required
Assumes personal charge for project and exercises positive control over project.
Demonstrates thorough knowledge of Icon’s business practices, policies, and process workflows.
Develops and trains project team members regarding Icon’s project management policies, and process workflows.
Leads face-to-face meetings with customers, sub-contractors, vendors, team members, and Icon support services as required.
Confronts project problems and variances quickly and directly. Identifies all key project issues, performs cause and effect analysis, isolates problems, and implements appropriate solutions.
Demonstrates continuous self, team, and process improvement.
Remains calm in stressful situations; exercises professionalism and self-control; always demonstrates respect for others.
Operates effectively in situations where relative ambiguity, chaos, and limited standardized solutions exist.
Education and Experience
Holds Bachelor’s degree (B.A.) from Four?year College or university. Construction Management and engineering majors preferred.
Demonstrates ability to collect, develop and present project information to sales management, customers, architects, developers, design firms, third-party project managers, designers, engineers, installation and construction sub-contractors, manufacturers, controllers, accountants, information technologists, and senior management.
Have ability to work with ERP and Project Management Software to manage project requirements.
Has demonstrated ability to use and create templates with MS Excel, Word, Access, Project, and PowerPoint.
Icon prides ourselves on simple and transparent construction services from start to finish. We deliver complete solutions for all branding needs including interior and exterior refresh and remodeling projects, rollouts, ADA compliance, re-imaging and fixture installation. Our nationwide team ensures construction schedules meet your expectations with quality execution and a job well done—no matter... how big or small.
Additionally, our dedicated field superintendents are on site to coordinate and manage every project detail from concept to completion. We are experienced in simplifying the intensive process of surveying sites, reporting, execution and project close out.
Our company was founded to design, manufacture and install signs. Signage has always been at the heart of our activities. We are versed in both the science and the art of making signs. Planning, design, documentation, fabrication, installation, servicing and maintenance are all part of how we support our clients' signage branding needs. We design signage for impact and manufacture sign programs for maximum efficiency.
To learn more please visit www.iconid.com.