Job Description: About Bank of America Merrill Lynch:
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading. Connecting Asia Pacific to the World Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies. Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion. Position Description Banking and Payments Services team is responsible for all account maintenance of the bank's Deposit Account System and receiving/processing domestic, international payments including bank /corporate cheques, investigations, and reconciliations Key Responsibilities
Perform customer account maintenance via bank's internal system upon receiving requests from clients or internal departments adhering to the agreed SLA.
Process DDR claims, returns, traces, dishonors and cheque validations as per local clearing rules and regulations.
Establish TNA and CES facility with local banks and our partner bank.
Monitor local clearing files, reconcile the files against internal reports, and take action on alerts to ensure all daily files delivered successfully.
Co-ordinate with offshored processing center ensuring smooth processing of day to day Payments within the specified deadlines. Escalate issues when arise.
Work closely with internal stakeholders focusing on improving the process on client's critical enquiries and requirements.
Review Nostro Reconciliations ensuring all outstanding items investigated and cleared in a timely manner.
Work on various projects or any requests assigned by the manger.
Assist in preparing management reports where necessary.
Working overtime when resolving issues or working on public holidays if required.
Provide back up support during times of short staff situation across the group. Key Requirements
+3 years' experience working in banking or payments area of domestic or international bank.
Strong knowledge of international/domestic payments, high value/low value clearings and an understanding of AUD cheque clearing.
With attention to details characteristic and ability to work under pressure towards various deadlines in a fast paced operational environment.
Flexible with working hours when required.
With 'can do' attitude and working as a self-motivated individual as well as a team player.
Strong interpersonal, problem solving and organizational skills, able to prioritize tasks efficiently.
Experience in Nostro reconciliation and payment investigation will be an added advantage. Bank of America Merrill Lynch is an equal opportunities employer.