LifeLink Foundation has been named one of Tampa Bay’s Top 100 Work Places 2016 by the Tampa Bay Times.
LifeLink Tissue Bank has an immediate opening for a Director, Foundation Donor Services. Responsible for the daily operation, management and supervision of all Donation Coordinators and Donor Eligibility staff. Ensure compliance with all standards, rules and policies regarding donor screening, authorization and eligibility are met. Coordinate communication between recovery divisions within the Foundation in order to facilitate customer satisfaction and donor eligibility determination within established time frames.
Coordinates, and evaluates all aspects of the tissue referral, authorization and donor eligibility (DE) activities of LifeLink.
Directs DC/DE activities, including operational, clinical, and/or personnel issues.
Direct supervision of Managers and Supervisors. Proactively manages team by coaching, evaluating, mentoring, and rounding.
Analyzes operational data and assesses effectiveness of current policy and procedures, identifying and directing situational problem resolution and process improvement activities.
Directs reviews, consults and/or participates in annual and periodic employee evaluations.
Establish regular communication schedule with all direct reports and peers.
Reviews, recommends, and facilitates operational proposals; pre-hire documentation; DC/DE related policies, procedures, forms and protocols; expense reporting and capital expenditures.
Participate in CAPA program and ensure timely resolution of all investigations and corrective actions.
Responsible for training and educational programs for staff.
Ensures appropriate communication between Donor Services and other agencies operating in the service area, including but not limited to; OPO Executive Directors, Medical Examiners Offices, hospitals, Funeral Homes, affiliated recovery agencies and referring physicians.
Develop and monitor key performance metrics. Collect and share performance measurement data with staff and leadership each month. Initiate performance improvement projects as indicated
Ensures/maintains appropriate communication and good working relationships with the LifeLink OPO’s and the designated eye banks.
Work collaboratively with the Director, Foundation Tissue Recovery to coordinate all tissue donor activity, including the collection of all information needed to determine donor eligibility.
Maintain relationship with Tissue Bank Quality and Operations leadership in order to meet regulatory and business needs.
Stay current with all established and emerging industry requirements.
Represents the Tissue Bank in statewide and national forums.
Will perform other high level duties as assigned by the Tissue Bank Executive Director.
Compensation is commensurate with experience. LifeLink has a very comprehensive benefit package offered to full-time employees. Key features of the package are LifeLink’s generous company paid pension plan, and insurance coverage which includes medical, dental, disability, and life; all non-contributory on the part of the employee.
LifeLink Foundation is a non-profit community service organization dedicated to the recovery and transplantation of an increasing number of high quality organs and tissues for transplant therapy. The Foundation attempts to work sensitively, diligently, and compassionately with donor families to facilitate the donation of desperately needed organs and tissues for waiting patients.
LifeLink Foundation is a non-profit community service organization dedicated to the recovery of life-saving and life-enhancing organs and tissue for transplantation therapy. The Foundation works in a sensitive, diligent, and compassionate manner to facilitate the donation of desperately needed organs and tissues for waiting patients, support research efforts to enhance the available supply of organs and tissue for transplant patients.