Note: Not all unique aspects of the job are covered by this job description
Stanford University's Haas Center for Public Service serves as the hub of Cardinal Service, a campus-wide initiative to make service a distinctive feature of a Stanford education. The Haas Center inspires and prepares students to create a more just and sustainable world through service, scholarship, and community partnerships.
The Cardinal Commitment Program Director is primarily responsible for advising and support of student public service organizations in connection with Cardinal Commitment programming. The Director engages student groups in the principles of ethical and effective service and public service pathways.
Administer, implement, and interpret university and department policies and procedures on issues regarding student life and advising. Identify, clarify, and resolve highly visible or complex issues with substantial significance and impact that may span multiple areas, using advanced technical and professional knowledge requiring independent judgment.
Provide guidance and counsel, oversee and develop a wide range of programs and services, analyze effectiveness and make recommendations for future programs.
Work closely with leaders of student service groups to facilitate knowledge, skills and dispositions that enable them to engage others in sustained service commitments to issues and organizations.
Develop and implement innovative approaches to supporting student service groups that aligns with Cardinal Commitment.
Facilitate public service trainings and workshops in concert with colleagues.
Provide logistical and administrative support for Cardinal Commitment events and programming, including the Cardinal Commitment Community of Practice.
Administer an area or program in student services, evaluate and recommend decisions on program eligibility. Review decisions recommended by other staff.
Collaborate with others to help resolve program issues and concerns, interpret policies, and mediate complex and sensitive issues.
Resolve multi-dimensional matters in response to students in crisis, at risk, or who have other program issues, counsel students and parents on sensitive and confidential issues.
Develop and Implement plans for outreach efforts, develop and maintain external community and university liaison represent department and university at meetings and events.
Provide advice to students on a range of issues, including, but not limited to, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
Serve as a subject matter expert to other departments; represent unit/department.
Lead, create and contribute to development of business practices and organizational change to improve processes and workflow.
Serve as a key member of university wide teams and projects.
May train and supervise other staff, volunteers and temporary workers.
* - Other duties may also be assigned
Education & Experience:
Bachelor's degree and three years of relevant experience, or combination of education and relevant experience.
Knowledge, Skills and Abilities:
Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
Advanced analysis and problem solving skills.
Advanced computer skills, including experience with Microsoft Office Suite.
Advanced customer service skills.
Relevant computer systems/technology experience.
Understanding of financial transactions.
Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
Advanced degree in student development, higher education, or related field preferred.
Understanding of and experience with principles and practice of student development, community service, and service-learning in the higher education context.
Demonstrated interpersonal skills, tact, discretion and ability to work independently and as part of a team.
Demonstrated ability to create inclusive experiences and build community among different groups in university and/or community settings.
Certifications and Licenses:
Frequently sit, perform desk-based computer tasks.
Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push, and pull objects that weigh up to 10 pounds.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Experience a culture of excellence.
Stanford University, located in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world.
Supporting that mission is a staff of more than 10,000, which is rooted in a culture of excellence and values innovation, collaboration, and life-long learning. To foster the talents and aspirations of our staff, Stanford offers career development programs, competitive pay that reflects market trends and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.
Stanford University is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring qualified women, minorities, protected veterans and individuals with disabilities.
Finalist candidate must successfully pass a pre-employment background check.
Job: Student Services
Location: Vice Provost for Student Affairs Schedule: Full-time Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.