If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) The Evening Supervisor, Patient Registration / Access Services supervises personnel responsible for the daily operations as they relate to hospital access services. The Supervisor will coordinate efforts among clinical personnel, case managers, administrative and support staff as needed. The Supervisor will also ensure comprehensive authorizations are obtained for all services provided. This position will be working onsite Sundays from Noon to 8:00 pm and Monday -Thursday from 3:00 pm to 11:00 pm at Long Island Jewish Forest Hills Hospital. The Supervisor will also need to be on-call 24/7 on a rotating basis for staffing and technical support.Primary Responsibilities:Supervises the department's day-to-day operations as they relate to Hospital Billing, Emergency Department Registration, Admitting Registration, and office management, as applicableSupervises, hires, trains, disciplines and evaluates the performance of staff Ensures performance appraisals are completed in a timely manner Analyzes, recommends, implements and monitors approved work-flow changes Processes payroll maintaining employee records and work schedules while ensuring adequate coverage at all times Works with clinical personnel in obtaining authorizations and contacts insurance companies as needed Ensures compliance with DOH regulations as they pertain to completion and filing of death certificates and termination certificates Maintaining daily workflow in order to expedite processing while ensuring quality, accuracy, and customer service Monitors the inpatient and outpatient registrations for Quality Assurance Responds to concerns of patients, families, physicians and staff Recommends procedural and system changes to improve operational quality and efficiency Actively participates in process improvement projects Performs additional related duties, as required
Required Qualifications: High School Diploma / GED or higher level of education1+ years of healthcare experience in patient registration or patient accountingIntermediate or greater level of MS Office expertise in Word, Excel and OutlookExperience with 3rd party reimbursement and/or insurance backgroundMust be able to work Evening Hours (Sunday - Thursday) and available to work a rotating on - call schedulePreferred Qualifications:Associate's or Bachelor's degree2 or more years of leadership experience in patient registration and/or collectionsExperience with InVision registration and billing system Experience working in a Union environmentAbility to handle multiple tasks simultaneously and to exercise sound judgmentStrong interpersonal skills needed to facilitate encounters with patients, staff, nurses & physicians Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. (sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Patient Registration, Patient Access Manager, Hospital Registration Manager, Hospital Registration Supervisor, Evening hours, Forest Hills, NY, New York
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.