Overview: All Lines Technology is seeking a bright, energetic, customer-centric professional to join our client's Technical Support team. In this position you will be expected to answers calls regarding a wide array of technical issues such as password resets, troubleshooting email issues, and general IT inquires. For those that excel in this position, opportunity for project work is available. This is an excellent learning opportunity offering room for growth and advancement within a large global, technically complex environment.
Global IT Infrastructure Services Careers Interested in having a successful career with a Fortune 200 manufacturer that supplies products and services around the world which is headquartered here in Pittsburgh? Over the last 10 years this proven program has produced over 50 career opportunities. This program targets specific opportunities within IT Infrastructure Services. Global IT Infrastructure Services Global Telecom Services - Manages voice and data communication needs around the world. Global Database Services - Provides technical support for multi-tiered computing infrastructure, including Oracle and SQL database administration. Global Datacenter Services - Ensures the function of a global data-center. Global Access Services - Supports standard infrastructure applications including Microsoft Messaging, Conferencing, and Login services, Citrix published desktops and applications, and Internal and external Web infrastructure, including SharePoint. Hardware & OS Services - Specifies and acquires hardware and handles operating system installation for Linux, UNIX and Intel server environments worldwide. Global IT Service Management - Implements and Manages process-based best practices intended to align the delivery of information technology services within our enterprise, emphasizing benefits our Customers Global Desktop Services - Oversees a globally standardized, highly managed PC environment. Global Support Services - Provide operational support, monitoring and alerting for Data Communication, hardware and backup/recovery solutions worldwide. Performance & Resolution Services - Monitors, troubleshoots, and manages the end-to-end performance and availability of all IT applications and infrastructure globally
Development Program This program starts you off as a contractor working on a 24x7x365 Service Desk Team located within the World Head Quarters. Successfully completing each phase of this program uniquely positions you for employment opportunity based on your performance and job position availabilities. To effectively accomplish these tasks, an individual should possess a B.S. in Information Technology or related area. Service Desk: Initial Phase - Start off on a fast paced learning course on how to provide support for the technologies being delivered. Service Desk: Emon Phase - Become certified on these technologies and be included on a 24x7x365 support team. Become a Subject Matter Expert in 1 of 15 different technologies and to begin participating on different project opportunities. Service Desk: End User Support & PC Builds - Spend 3 months perfecting your skills on how to support our Executive Management Team, Corporate Conferencing Center, PC Builds and Re-Builds along with providing End User Support for the Corporate Campus. Service Desk: Final Phase - Being a fully trained Analyst will position you as a Senior Analyst that in addition to handling our daily support needs, assist with the training of more junior analysts and evolving the support processes as you position yourself for a potential career opportunity.
If you feel that you have what it takes to be successful in this type of program apply today by contacting us here at All Lines Technology. We look forward to hearing from you!
All Lines Technology is a leading provider of enterprise technology solutions and services, with proven expertise enabling organizations to overcome obstacles and achieve excellent business results.
All Lines Technology is a woman owned solutions provider that delivers cost effective, industry standard IT solutions to our customers. We strive to be a Professional Business Partner and Trusted Ad...visor with each of our clients. In doing so, we help companies streamline and improve the way they buy, implement, and manage their technology infrastructures that support their mission critical business applications. These scalable solutions deliver benefits to companies from start up to Fortune 500.
All Lines Technology specializes in industry standard solutions for Enterprise Infrastructure, Microsoft Collaboration and Productivity Solutions, MSP/Cloud Solutions, IT Staffing, IT Consulting, and 24/7/365 Help Desk. As a value-added solutions provider, we partner with only best-of breed industry leaders that meet the business needs of our clients. We use our expertise to deliver streamlined solutions customized to the unique needs of your business, and strive to be your true trusted advisor. By leveraging cutting edge technology deployment and management solutions from industry leaders, we ensure you receive the technology solutions you require, delivered with the highest level of service.
Our corporate headquarters is located in Warrendale, PA which includes a state of the art datacenter showcasing some of the latest technology hardware and software solutions for our customers as well as a Tier 3 datacenter for our cloud based services. We utilize these for live demos, proof of concepts, and application testing. In addition, we also have a 20,000 square foot warehouse, staging & integration center that we use for client management/imaging and warehousing. We have a secondary location in Cranberry Township, PA where our 24/7/365 Help Desk and network operations center resides.