Under the leadership of the Executive Director of the Homewood Career Center, the career center is central in shifting the institution towards a model of career preparedness in which all Johns Hopkins students integrate their career preparation into their academic experience with the same pursuit of excellence - distinguishing themselves as the "talent of choice."
The mission of the career center at Johns Hopkins University is to:
Provide all students and alumni the experiences, knowledge, skills and tools to make informed career decisions and to prepare and market themselves for their post-graduation pursuits.
Close the gap between what employers seek in graduates and what students/alumni come equipped with.
Orchestrate university-wide connections to build the "best possible" career ready network.
Build enduring career readiness capabilities - those that last beyond first destinations.
Be a catalyst for lifetime alumni engagement.
Reporting to the Executive Director of the Career Center, the Technology Specialist provides comprehensive technical support to all systems in the Career Center to include: our client relationship management (CRM) system, Handshake, the Career Center website and all career center online resources. The Technology Specialist uses technology to collect, analyze, and report on data to be used in the strategic development of recruiting relationships, university partnerships, and skill sets for undergraduate and graduate students in the Krieger School of Arts and Sciences, and the Whiting School of Engineering. The individual in this role must be detail oriented and data driven and motivated to fully leverage the data analytics and report building offered through the center's CRM, Handshake.
Troubleshooting user problems, researching solutions and working with the vendor to resolve problems.
Negotiate with and advocate for updates to Handshake software with the vendor.
Test software updates to determine changes have been integrated in software updates. Train and provide guidance to staff on updates.
Create reports to extract key data elements that will be used in making decisions about student and employer engagement.
This position will also respond to requests from and provide data to the Whiting School of Engineering (WSE) and the Krieger School of Arts and Sciences (KSAS).
Reporting provided by this position to WSE and KSAS will support academic departments undergoing reaccreditation.
Manage all on-line resources (career related, webinar software, etc.) and maintain relationships with vendors.
Gather usage data on all forms of career center technology and makes recommendations regarding technology we should keep and technology we should not renew.
Identify and resolve problems users have with access, identify gaps in online resource needs and represent the Career Center during demos of new online resources. Users of the system include staff, students, alumni, employers and faculty.
Manage and update the career center website.
Coordinate webpage development with career center team members and/or contractor.
Collaborate with HSA website colleagues to ensure site is updated, graphics are incorporated and website is student friendly.
Track website usage and report to leadership team monthly on most popular page hits, etc.
High school diploma required.
Bachelor's degree in Higher Education or similar discipline highly desired
Note:Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
Three years administrative/academic related experience required.
One - two years of experience working in a higher education setting.
Additional Knowledge, Skills and Abilities:
Positive and professional written and oral expression is essential.
Computer proficiency-required skills in developing and managing excel spreadsheets, and manipulating and reporting data through the use of data analysis tools like pivot tables.
Ability to build reports and extract data required by university stakeholders.
Attention to detail.
Ability to manage multiple projects simultaneously.
The capacity to work independently and collaboratively within a team environment are crucial.
Experience working in or managing a client relationship management (CRM) system like Handshake.
Ability to create visually appealing presentations and infographics using Microsoft PowerPoint, Adobe Creative Suite (CS), other presentation platform.
Knowledge of and proficiency in Blackboard, Adobe Connect, Go To Meeting/Webinar software.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.