The eLearning Manager is a key new member of Northwestern University’s Learning and Organization Development team and is responsible for building Northwestern’s eLearning capability in support of developing Northwestern’s staff and faculty. Northwestern is on a journey of developing eLearning courses as part of a new learning strategy focused on implementing technology-enabled learning at scale and expanding innovative learning across the University. The eLearning Manager will manage an eLearning Developer, and work closely with IT, eLearning vendors, and the Northwestern community. Together they will develop innovative eLearning and drive integration and scalability of eLearning across the University to transform the way our people learn and work.
Northwestern is committed to developing a strong learning culture and enabling our people with the knowledge and skills they need to be successful, whether technical, systems, professional, or leadership. eLearning is a key component of this, allowing people to learn when and where they need to, reduce the time and cost of training, and to extend access to more people across the University.
The learning strategy is supported by the implementation of a new LMS for Northwestern staff, faculty, and student workers, providing a single platform to access training and extend a personalized learning experience.
The eLearning Manager should be a creative developer with strong experience in instructional design, human centered design, and developing eLearning courses. They should demonstrate strong leadership and collaboration skills working in partnership with the eLearning Developer, learning architects, training delivery lead, and other members of the Learning & Organization Development team. And they should also excel in communications and managing relationships to work with a variety of internal Northwestern customers. The eLearning Manager will also require strong project management skills to efficiently drive and manage complex eLearning projects supporting Northwestern’s ambitious strategy and priorities.
eLearning Design & Development
The eLearning Manager will design and develop innovative eLearning courses in support of the University’s strategy and priorities. The eLearning Manager will work with internal customers to analyze needs, and then apply instructional, media/graphics, and user experience design to build creative and impactful learning courses. The eLearning Manager must be proficient in eLearning software such as Articulate Captivate and Adobe Storyline to develop courses for content areas such as professional development, systems, processes, and compliance. The eLearning Manager will drive eLearning standards and architectures to be used across the University for a consistent, high-quality experience for all eLearning products.
eLearning Vendor Management
The eLearning Manager will be responsible for managing eLearning vendor partnerships – including learning catalog vendors and custom development vendors. They will setup and manage preferred eLearning vendors which will be used by the team and across the University to ensure high quality, cost-effective course development when outside custom development is needed. The eLearning Manager will also be responsible for selecting, contracting, and project managing custom course development by vendors, driving quality and timely development. The eLearning Manager will be responsible for selecting and managing strategic partnerships with eLearning catalog vendors (e.g., Lynda.com, everFi, SafeColleges, SkillSoft) providing off-the-shelf catalogs of training courses for the University.
Digital Learning Curation
The eLearning Manager will be responsible for analyzing and organizing online learning available across the Internet (e.g., YouTube, TED, Khan Academy). This could be videos, documents, websites, or other digital media. This online learning would be included as part of Northwestern’s leadership development curriculum and learning catalogs to support key content areas. In collaboration with others, the eLearning Manager will identify criteria to evaluate and select the best and most context-appropriate learning content. They will also organize this content in Northwestern’s LMS, making it is easy for people to access.
The eLearning Manager position requires technical proficiency and will work with Northwestern IT to integrate custom and vendor eLearning courses with Northwestern’s LMS. Northwestern’s new LMS uses Saba cloud to provide a single platform for people to access and complete training. They will be responsible for setting standards and organizing eLearning in the LMS, in collaboration with the functional lead for myHR Learn, making it easy for people to find, launch, and complete eLearning courses.
Bachelor’s with coursework in education, learning technology.
Seven years of experience in eLearning development.
Strong experience in working in a creative, collaborative environment.
Experience in partnering with and supporting senior leaders.
Two years of experience managing others.
Instructional Design and Development
Technology-enabled Learning Design
Critical and Analytical Thinking
Master’s or Ed.D. in instructional design and technology.
Ten years of experience in eLearning development
Subject matter experience in digital media technologies
Three years of experience managing eLearning custom development and vendors.
Strong experience in partnering with and supporting senior leaders.
Five years of experience managing others.
User Experience Design
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highl...y collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.