Massachusetts Institute of Technology (MIT) invites inquiries, applications, and nominations for the newly formed position of Director of Campus Dining. The Director is responsible overseeing a revamped house dining system designed to enhance the residential dining experience. In addition to the services they provide to the MIT residences, they also offer meal services and catering to the general student and staff population.
About the Institute
MIT, an independent, coeducational, and privately endowed institution, was founded in 1861 and is today one of the world’s top universities. Teaching and research—with relevance to the practical world as a guiding principle—continue to be its primary purpose. Its five schools and one college encompass numerous academic departments, divisions, and degree-granting programs, as well as interdisciplinary centers, laboratories, and programs whose work cuts across traditional departmental boundaries. Located in Cambridge, Massachusetts, across the Charles River from downtown Boston, MIT is home to 4,524 undergraduate and 6,852 graduate students. MIT is dedicated to providing its students with an education that combines rigorous academic study and the excitement of discovery with the support and intellectual stimulation of a diverse campus community.
About the Position
The Director of Campus Dining will serve at a pivotal time in the Institutes 150 year history providing executive leadership in the strategic development, planning, implementation and on going management of all aspects of food service hospitality operations serving the MIT campus community.
MIT is a contract service campus that is served by global scale dining partners and local independent restauranteurs. This creates a rich, competitive, and complex business landscape for both MIT and the selected partners.
Campus Dining falls under the Division of Student Life which holds its core mission to ensure that every student has a place in the community to call home, where civic and social responsibility, mutual respect and development of members or residents is highly valued. Whether on campus or off, in a fraternity, sorority or independent living group, the MIT student experience is strengthened and enriched through the programs, services, support, facility maintenance and networks provided where students live. Further information about the current division is available at: http://connect.mit.edu/profile/division-student-life.
The Director of Campus Dining will oversee all of the areas of MIT dining operations including retail, residential, catering conference/business center services, vending food trucks, pubs and any other specialty services providing food to the campus. Currently this represents 5 house dining programs and over 20 retail operations representing 32 million in annual revenues. The Director develops and articulates a vision/mission statement for Campus Dining to support the vision for MIT’s high profile campus dining program. As primary university liaison for contracted food services vendors, monitor and evaluate the contractor’s compliance with established expectations. Establishing and maintaining collaborative relationships is essential, with continuous improvement in all aspects of service delivery, operations, product quality and customer satisfaction to achieve a best in class dining experience for MIT’s students.
Additionally, the Director will:
Provide a vision and leadership for a campus wide dining strategic plan that includes all facets of the dining program, including facility renovations and replacement;
Lead MIT efforts to ensure that sustainable practices are instilled in all campus dining operations;
Actively engage and be responsive to student concerns regarding dining;
Work with finance division in the development of annual budgets, cash reserve management and monthly income projections;
Manage all personnel;
Oversee residential dining committee;
Partner with Division of Student Life assessment staff;
Provide leadership with the development of agreements with contractor partners including the RFP process;
Work with MIT governmental relations department in representing Campus Dining in all matters involving the City of Cambridge licensing, health, safety and sanitation.
The successful candidate must possess a bachelor’s degree, master’s preferred, in Higher Education, contract food service management, business administration, hotel and restaurant management or related field. Seven to ten years of experience at a mid to senior level is required. Experience running a large comprehensive multi-unit dinging program, including contract management for food operations is required. The successful candidate may also possess a demonstrated understanding of special needs of customers, including but not limited to nutrition programs, accommodations for allergies, and working knowledge of ADA issues impacting food service programs.
The successful candidate will also possess:
A vision of dining services from a macro point of view, e.g., understanding of what the next five years will bring to university dining;
Skills to effectively over see a very diverse population;
Excellent fiscal management skills;
A customer service base approach to working with the Institute community responsibly;
Skills and diplomacy to work with the Institute’s hierarchy;
Ability to handle multiple tasks and changing demand.
How to Apply
Interested candidates should send a letter of application and resume that relates the applicant’s skills, abilities, knowledge and professional experiences to the stated qualifications for the position and notable achievements. The packet should be sent to DCDMIT@wspelman.com. The subject line in the email should be DCDMIT.
For full consideration, all materials should be received by August 18, 2017. The process will begin immediately and will continue until the position is filled.
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.