The College of Agriculture and Life Sciences is a pioneering practitioner of purpose-driven science and Cornell University's second largest college. We work across disciplines to tackle the challenges of our time through world-renowned research, education and outreach. The questions we probe and the answers we seek focus on three overlapping concerns: natural and human systems; food, energy and environmental resources; and social, physical and economic well-being. Since our founding, we have been evolving to meet the changing needs of our world. As our areas of study have diversified, we have established top-ranked programs and over 20 majors in community and rural development, environment and natural resources, food and nutrition, applied economics, agriculture, international programs and life sciences. It is vital to us that we match the excellence of our science with the generosity of our spirit. We want to leave the world better than we found it, so we seek out those not simply driven to master their discipline, but passionate about doing so to serve the public good. CALS is fundamentally invested in improving the lives of people, their environments and their communities both in New York state and around the world.
As a Salesforce Developer/Analyst, function as a key contributor to the College of Agriculture and Life Sciences (CALS) Salesforce implementation process and subject matter expert for Salesforce at CALS. Serve in a critical leadership role translating customer requirements into Salesforce, identifying customizations and development needs and taking the lead in that execution. Develop reports, workflows, dashboards, and other decision making capabilities on the Salesforce platform. Develop, configure, enhance, debug, and implement Salesforce and other software applications. Utilize experience in custom implementations of the application including, but not limited to, custom workflows, integrations, storage management, and reporting. Liaise with college business units and cross functional teams to provide Salesforce support. Assist with driving adoption and system enhancements efforts to completion by gathering and assessing user requirements with stakeholders and provide configuration, development and application support to the teams enabling enhanced productivity, reporting capabilities, and collaboration. Support efforts to grow the Salesforce platform through new applications and technology as needed. Research, test, build, and coordinate the conversion and/or integration of system changes based on requirements. Perform simple administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity and storage management. Work within a team that provides web application development and web presence support to meet the college's needs. Support other team members, assist in the development of web applications and support the College's backend web presence.
Bachelor's degree in computer science or equivalent; more than 2 years and less than 3 years' experience or equivalent progressively responsible experience in a wide variety of applications and experience within a technology team. Knowledge of and experience with Salesforce CRM (Salesforce APIs, Apex and Visual Force pages) and marketing automation platforms (specifically Pardot). At least two years of hands-on experience in object oriented programming, web application development or web management systems. Excellent analytical skills and experience in configuration, change control, verification and validation processes, as well as risk management techniques and methodologies. Knowledge of relational databases, data warehouses, and SQL Query Language. Superior customer service and communication skills, including the ability to communicate clearly, confidently and concisely in verbal and written formats with both business and technical personnel. Ability to interact with end users at many levels in organization is essential. Experience developing and maintaining Salesforce.com Visual Force pages, Apex classes and triggers as well as relational databases and data integration tools. PeopleSoft interface functionality knowledge and skills a plus. Ability to learn quickly in a dynamic environment. Ability to take ownership of projects and multi-task in a fast pace environment. Strong project management, customer service, analytical and problem-solving skills as well as a solid understanding of Salesforce Declarative Programming and Administration (develop code, custom objects, Visual Force pages, Apex, reports, workflows and assignment rules). At least one year of experience working as a Salesforce Developer or Administrator, and have experience designing, configuring, and customizing Salesforce. Passionate in supporting the adoption and value to the Salesforce.com system and designs.
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This position does not provide relocation assistance.
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