Job Requisition Number: 23567. This position is assigned to the Office of Instruction and Student Affairs (OISA) within the College of Natural Resources Office of the Dean and is responsible for providing administrative support to undergraduate advising and other student services. The duties include three main components: 1) reception/public contact and advising assistance; 2) administrative support for undergraduate services, programs, and initiatives; and 3) general office administration.
Responsibilities include: ?Oversee the front office advising reception area and maintain daily organizational functions and administrative support for the student affairs unit to ensure smooth office administration. ?Provide first response for all in-person, email, and phone contact with students, faculty, and the general public; ?Act as a liaison between students and advisors; scheduling student appointments; initiating correspondence with students as needed, hand delivering or picking up critical on-campus mail when needed, assisting with filing needs; and other administrative responsibilities or projects relevant to college advising; ?Maintain and oversee the upkeep, and organization of petitions, publications, and materials both electronic and paper versions. ?Disseminate information to students via electronic mailing list and web and compile information for electronic distribution of messages to students. ?Assist students using the Resource Center study space or computer lab. Maintain the organization of all resource collections, regularly monitor bulletin boards, job/internship listings, and scholarship listings, and update as needed. ?Assist in the coordination, implementation, and advertisement of college-wide student services, programs, and initiatives. ?Perform administrative functions and routine and special projects as assigned including ordering office supplies, compiling information and receipts for reimbursements, preparing merged letters, envelopes and mailing labels. ?Design and maintain filing/record keeping systems; create, customize, and manage databases using software programs such as Microsoft Excel, Adobe, or Access. ?Oversee work-study students and orchestrate their projects and assignments based on advising needs, programs, and events.Knowledge/Skills: ?Excellent organization skills and ability to learn quickly, work with frequent interruptions, and exercise judgment to research and solve operational problems where the answer is not apparent. ?Ability to apply appropriate policies, procedures, regulations, and program objectives to daily work and discern when situations would be referred on. ?Work well both as a team player and independently with minimal supervision; ability to establish own priorities and meet competing deadlines; ability to decide when approval of an unusual transaction exceeds assigned authority or would have broad ramifications, and to refer such incidents to appropriate higher level. ?Excellent attendance record, punctuality, and accuracy a must. ?Demonstrated organizational skills, attention to detail, and reliability. Solid interpersonal, oral, and written communication skills, including excellent customer service skills and ability to deal effectively with people from diverse backgrounds. ?Demonstrated competency with computer skills needed to operate online systems and complex software, such as Berkeley Google Drive applications, Adobe, and Microsoft Word, Excel, Access, and PowerPoint; ability to use a broad range of technology, including knowledge of accessing and navigating the web and social media. ?Thorough knowledge of office systems; ability to identify and resolve simple software or hardware problems or recommend purchase of specialized office equipment. ?Must be able to maneuver boxes and materials up to 25 lbs. ?Ability to travel and work evenings and weekends on occasion as required. Education: ?Bachelor?s degree and/or comparable work experience in an undergraduate academic environment and basic knowledge of university policies and procedures.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.