Supports the general administrative functions of a wide variety of academic or administrative units including answering phones, greeting/referring/assisting visitors, customers, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars, analyzing data including budgetary expenditures, and providing high level administrative assistance to executives.
This position is to serve as the initial point of contact, by phone and in person, for all inquiries and appropriately direct questions. This position will also provide primary scheduling support for other office personnel. Additionally, the office assistant will process routine correspondence, complete routine administrative processes including file maintenance, and assist with the administration of exams.
Specific responsibilities include:
Answers questions and provides information/referral (by phone, email, and in person) for current and prospective students, parents, faculty, and campus departments;
Manage calendars and routine office processes such as preparing and distributing mail, faxing, copying materials, filing, data entry, file management and scanning/uploading documents;
Supports for exam coordination and administration by data entering exam information, sending reminders to faculty or students regarding upcoming exams, receiving exams and preparing them for administration, managing return of exams to faculty upon completion, and proctoring exams;
Assists with production of alternate format textbooks through editing Word Documents and PDFs;
Provides administrative support to special projects as needed.
General Job Responsibilities
May supervise or oversee the work of student employees.
Provides customer service to internal and external customers. Responds to routine inquiries, directing more complex inquiries to appropriate individuals.
Takes messages, greets, and directs others to appropriate person(s) for assistance.
Schedules meetings, events, and classrooms. Assists with routine travel arrangements and special events.
Prepares routine typing or data entry.
Updates and processes routine documents.
Sorts, distributes, and circulates mail.
Orders routine supplies. Maintains department files and databases.
Provides routine posting of financial records, including payroll.
Knowledge of basic or commonly used procedures and/or equipment typically obtained by a high school degree or GED or equivalent and no minimum general work experience. An equivalent combination of education, training, and experience is acceptable.
Specific knowledge, certifications, and licensure will apply at the position level.
It is preferred that the successful candidate have experience interacting with people with disabilities in a respectful and productive way.
Planning Unit: University College
Department: Student Accessibility Services
Applicants may contact this person if they have questions about this position: Carey Busch, email@example.com
Ohio University is home to one of the nation’s friendliest and most picturesque campuses. But more importantly, it’s where you can become part of a two-century tradition of excellence and embark upon a rewarding career that will make a real difference. From teaching and research to admissions, facilities maintenance, and residence life, our faculty and staff propel Ohio University’s mission of hel...ping students become their best selves. OHIO offers competitive compensation and outstanding benefits. For a complete list of employment opportunities, please visit www.ohiouniversityjobs.com.
Ohio University is an equal access/equal opportunity affirmative action institution. For more information about Ohio University’s policies prohibiting discrimination and harassment, visit www.ohio.edu/equity.