The Assistant Director of Undergraduate Admission is responsible for the recruitment and enrollment of the new student freshman and transfer undergraduate population by educating prospective students, families and high schools counselors about Santa Clara University and the admission process. This position will be part of the Undergraduate Admission team specializing in international and transfer admission in addition to covering a specified domestic territory. This position does not include international travel.
The Assistant Director assists in attracting, evaluating and enrolling an academically strong, culturally diverse and socially conscious undergraduate student population in support of Santa Clara University's undergraduate enrollment goals. The Assistant Director will represent SCU to the public including prospective students, high counselors, alumni and community organizations. This is a non-exempt, 12-month position reporting to the Sr. Associate Director of Undergraduate Admission (International).
Essential Duties and Responsibilities
A. As territory manager of a designated geographic region, the assistant director manages, analyzes and develops a strategic plan to cultivate his/her assigned geographic territory. This includes planning and implementing recruitment events in designated geographic area; planning and conducting school visits; and maintaining communication and relations with high school officials.
B. Reviews and evaluates applications generated by designated territory and makes admission decisions as authorized. Application evaluation will also include transfer applications.
C. Manages assigned projects and initiatives. Supported projects will include marquee event such as Open House and Preview Days, other on-and off-campus student programs, and collaboration with University departments and partners.
A. Manage assigned territory (Territory Management)
1. Responsible for the planning and management of recruiting efforts focusing on an assigned territory. 2. Represents SCU on- and off-campus to the public including prospective students, high school counselors, alumni and community organizations. Conducts presentations to groups and campus visitors. 3. Counsels students, parents and high school counselors regarding admission and financial aid processes, policies and procedures. 4. Responds to letter, telephone and e-mail inquiries regarding admission and enrollment/matriculation. 5. Assists in developing promotional materials, email marketing and other communication targeting designated territory. 6. Represents SCU at college fairs, college nights, parent programs, community meetings, etc. Program commitments will require some evening and weekend work. 7. Coordinates territory events and receptions including room reservations, food and catering orders, and other contracted services. 8. Analyzes territory enrollment trends in preparation for planning and implementing a cohesive recruiting & enrollment plan for assigned territory. 9. Develops and implements a strategic travel plan. 10. Maintains and works within fiscal guidelines and/or budget. 11. Develops projections for short- and long-term territory planning.
B. Manages and evaluates admission applications
1. Reviews and evaluates undergraduate freshman and transfer applications to insure that all entrance requirements are satisfied and make admission recommendations. 2. Identifies students who are eligible for merit and special scholarships and recommends or nominates based on understanding and analysis of the total applicant pool. 3. Tracks and keeps pace with reading volume requirements. 4. Participates in committee decision-making and discussions. 5. Assists operations staff with processing and maintenance of applicant records with emphasis on completing applications and resolving applicant issues/concerns within his/her assigned territory.
C. Manages assigned team projects and administrative responsibilities
1. Assist in the development and implementation of Undergraduate Admission's marquee events and strategic programming. 2. Coordinate with and collaborate with internal and external marketing partners to develop public relations and promotional messaging. 3. Provides financial analyses, projections and reports, as required, to support development, implementation and administration of university budget(s). 4. Oversees events to ensure arrangements are handled appropriately and as planned. 5. Coordinates alumni volunteers, students and/or student groups and other admissions staff to implement plans for various projects. Assess effectiveness of efforts and modifies as needed. 6. Ensures that planning efforts are integrated with those of other university offices. Negotiates priorities and resolves conflicts as necessary. . 7. Maintains professional currency through active participation and leadership in associations and committees both internal and external to the university. Process and report expenses on a timely basis according to departmental protocol.
III. Other Duties:
1. Participates in the University community via committees, projects and events 2. Provides backup support to other admission positions as needed 3. Other duties and projects as assigned
Provides Work Direction
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
1. Marketing, design and/or and social media experience preferred. 2. Commitment to customer service, both internal and external to the department. 3. Self-motivated to perform tasks with minimal supervision. 4. Creative problem-solving. 5. Sensitivity toward people of diverse social, cultural and ethnic backgrounds. 6. Willing to work as part of team and understand the importance of team work. 7. Valid California driver's license and good driving record.
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
May be required to occasionally travel to outside customers, vendors or suppliers.
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment.
Mostly indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.
1. Understanding and appreciation for the Jesuit, Catholic mission, goals and values of the University. 2. PC proficiency required. Working knowledge of Windows, including PeopleSoft, MS Word, Excel and Access highly desirable
1. Demonstrated exceptional organizational skills and attention to detail. 2. Demonstrated excellent written and interpersonal skills.
1. Demonstrated ability to manage multiple tasks. 2. Ability to exercise sound judgment in a fast paced work environment. 3. Ability to handle confidential information.
Education and/or Experience
1. Bachelor's degree required; 4 years related experience preferred. 2. Masters degree and admissions related work and/or related experience in college environment highly desirable.
Santa Clara University, a comprehensive Jesuit, Catholic university located in California's Silicon Valley, offers its more than 8,000 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master's, Ph.D., and law degrees. Distinguished nationally by the fourth-highest graduation rate among all U.S. master's universities, California's oldest operating higher-education institution demonstrates faith-inspired values of ethics and social justice.