Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
Must be available after hours
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The Office of Global Affairs is our University's hub for global engagement. We connect diverse networks of scholars, students and community leaders engaging in international issues and scholarship. Building partnerships across campus and around the world, we serve UW faculty, staff, students and partners doing a world of good.
We have an outstanding opportunity for a Global Travel Security Manager (GTSM).
The Global Travel Security Manager has four main duties:
To implement, and to aid in development of, policies and procedures associated with the safety and welfare of UW students, faculty and staff traveling abroad for study or university business;
to engage in outreach to the UW community about safety and security overseas;
to maintain data and information about travel, travel insurance purchases and emergency incidents involving the UW community outside the United States; and
to provide global emergency support in the case of a health or safety emergency abroad and ensure that the OGA team is trained to handle such support in the GTSM's absence.
Duties and Responsibilities:
Provide direct service and consultation regarding health, safety & security for faculty, staff and students traveling abroad on UW business or for UW credit, including:
Plan, develop, and implement safety and security training through workshops and orientation programs for administrators, faculty and professional groups involved in study abroad.
Review all study abroad program proposals with regards to health, safety & security. Forward proposals that require additional review to the International Travel Risk Assessment and Safety Committee (ITRASC).
Develop and maintain UW's global emergency preparedness and response plans and coordinate execution of emergency response protocols as required. Train OGA team members to handle emergencies.
Respond to internal/external questions regarding health, safety and security abroad, and serves as resource person for students, parents, faculty, staff and administrators.
Partner with UW units and administrators (such as Hall Health Travel Clinic, Counseling Center, Attorney General's Office, Risk Management, and the Police Department) to facilitate health and safety education through access to information, expertise and resources.
Ensure the latest global emergency preparedness and response information is available for students, faculty and staff and distributed through appropriate channels and media formats.
Must be available after hours to be UW's first contact for all crises abroad that happen to UW faculty, staff and/or students who are traveling on university business or participating in educational activities for credit. The GTSM would be the first responder for approximately 60% of the after hours calls involving international emergencies (triaged by the UWPD). S/he would organize scheduling for other team members to handle after hours response when the GTSM is off-duty.
Outreach across campus so that faculty, staff, and students have the health and safety information they need for successful travel abroad. Collaborate with programs that sponsor international educational opportunities, such as the Jackson School of International Studies, Global Health Resource Center, School of Business and School of Nursing to ensure that best practices for policies and procedures are incorporated into program operations.
Coordinate activities of the UW International Travel Risk Assessment and Safety Committee (ITRASC).
Confer with Vice Provost, Assistant, Vice Provost, and Director of UW Study Abroad on agenda items for regularly scheduled meetings.
Set agenda, provide relevant background materials to members (including commentary from U.S. Department of State and the Overseas Security Advisory Council), and oversee production of minutes.
Carry out directives of the committee.
Maintain data and web sites related to OGA global security activities, including:
Maintain and improve the content of OGA's Safety and Security web pages, as well as contribute content as needed to student, parent and faculty sections of relevant study abroad web sites.
Maintain and update the ITRASCC committee web site.
Maintain statistics on the number, type and severity of reported incidents that occur abroad.
Periodically report to ITRASCC on trends in international incidents in order to identify needed policies or procedures.
Conduct daily monitoring of world events, issues and legal decisions affecting international programs in higher education.
Oversee, improve and promote the use of the Travel Registry, including the collection, tracking and compliance of new and existing faculty/staff/graduate student registration for international travel.
Serve as primary contact for the University's relationship with the UW Study Abroad Insurance vendor. This entails close cooperation with the vendor's emergency response team, as well as coordination with the UW Risk Management Office. Vet student requests for waivers of the UW Study Abroad insurance purchase requirement.
Liaise with various UW units involved in supporting international activities including Student Life, Hall Health Center, Attorney General's Office, Risk Management, Global Support Project, Human Resources and UW Police Department to assist in developing policies and procedures needed to support international activities of faculty, staff and students.
In the case of a serious illness, injury or death abroad of a UW student, faculty or staff member, serve as the university' point person in terms of communicating with appropriate UW officials, and coordinate evacuation or repatriation efforts with the relevant US embassy abroad, UW's insurance provider and the student or staff member's family.
The Global Travel Security Manager must engage in significant outreach activities so that the campus is aware of travel health and safety preparations and security support. The successful candidate must demonstrate a high level of communication and project management skills since the GTSM must articulate essential information in a timely manner to university officials. The GTSM Security must be able to work effectively with UW departments, schools, colleges, central administrative offices, the UW Police; international organizations, US State Department, US embassies and other foreign governments; and finally, with students, faculty, and parents. This requires a high degree of judgment, sensitivity, diplomacy and calm. S/he must be able to effectively manage and coordinate with our travel assistance provider to ensure adequate global emergency support services for incidents that may occur while faculty, staff and students are engaged in UW sponsored international programs and activities. This position is required to be available outside of business hours to respond to international emergency situations. The Global Travel Security Manager must be able to work effectively with UW departments, schools, colleges, central administrative offices, the UW Police; international organizations, US State Department, US embassies and other foreign governments; and finally, with students, faculty, and parents.
Bachelor's degree AND 2-3 years of relevant experience
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience working with and/or advising students, faculty and staff
Experience handling emergencies for a higher education institution
Experience as a trainer and public speaker
Conditions of Employment:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.