We have an opening for a Full-Time Identity & Access Management Specialist to work at our corporate office in Franklin, TN!
Premise Health is a leading worksite health and patient engagement company dedicated to improving the cost and quality of employee healthcare. We believe healthcare should be about helping people get, stay and be well. That's our mission and it's the foundation of everything we do. With more than 40 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation's leading employers, including a significant number of the Fortune 1000.
Summary: The IAM Specialist is responsible for processing New Hire Requests, Information Technology Change Requests, and team member termination requests as they relate to Information Technology systems access. Responsibilities for user account maintenance in other company systems are also incorporated into the daily work efforts. The person in this position works with multiple individuals across the Information Technology departments to ensure new employees have their required accounts provisioned. The IAM Specialist reports to the Supervisor or Manager of Information Technology.
Creates new and makes changes to team member systems accounts (40%)
Processes account termination requests in all applicable Active Directories (5%)
Maintains clinical user accounts in the company's Electronic Medical Records (EMR) systems (10%)
Documents all team member account related requests and specific actions taken in the company's Information Technology Service Management (ITSM) system (35%)
Manages IAM and New Hire support email inboxes. (5%)
Performs other duties as assigned (5%)
Prior use of ServiceNow (ITSM) for incident and request handling preferred
Familiarity with account management in NextGen, PrimeSuite, OHMWeb or other EMR is a plus
Prior use of the following tools is a plus: Microsoft Windows Server 2012, Microsoft Excel, Power Shell scripting
Must be able to function in a fast paced, multi-tasking environment
Experience supporting a multi-site organization a plus
Must have positive customer relations/service experience
This individual will have the ability to remain productive with average day-to-day direct supervision
Must be able to demonstrate strong interpersonal and communication skills
Exemplifies the core values of the company
Self-Starter requiring minimal direct supervision on the day-to-day tasks
Associates degree in Computer Science or related field required, or related field experience.
1-2 years of experience in a IAM role preferred, or related work experience with Active Directory experience a must
If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals, join Premise Health for an unlimited opportunity with the company that is changing the face and the place of the healthcare industry as we know it.
Premise Health is a leading worksite health company dedicated to improving the cost and quality of employee healthcare. With 85 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation’s leading employers, including a significant number of the Fortune 1000. Our mission is to engage employ...ees and their families in meaningful ways that change behavior and improve health, so they and their employers can be at their best every day. Premise’ goal is to transform worksite health to improve patient, provider and client experiences.