Advise and assist management and staff on employee issues and concerns through communicating, interpreting and recommending appropriate use of human resource policies and procedures, and services and programs offered by Duke University/Duke University Health System. Serve as a lead, resource capacity for other HR staff and in initiating new programs.
Advise and assist management and staff to respond to employee issues and concerns by interpreting applicable HR policies and procedures and making responsible recommendations in these areas as necessary and appropriate; initiate recommendations for appropriate measures to address underlying systemic problems or issues represented by the expressed concern, including but not limited to, suggestions on policy clarification or development, appropriate training or other development interventions.
Serve in a specialist, liaison capacity for Staff & Labor Relations and respective entities; evaluate and research professional trends and issues in specialty area relevant to HR; educate other HR staff about specialty to ensure consistent and equitable application of HR policies and procedures; collect, research and disseminate appropriate internal and external material on HR issues and trends, and provide in-service training support as well as the development of Duke-wide programs to enhance understanding of this material as needed; identify and recommend new policy or program initiatives in specialty area designed to enhance delivery and quality of service.
Apprise Director of Staff & Labor Relations of organizational issues, problems or trends; prepare reports, analyses and other written communication setting forth progress, adverse trends and appropriate recommendations or conclusions as necessary or requested.
Implement and coordinate HR programs supporting organizational strategic objectives for creating and maintaining a model work place, including but not limited to, promotional career advancement programs, employee participation and input vehicles, and management development and training.
Provide staff support on implementing major organization-wide projects, including but not limited to, employee opinion surveys, multi-cultural awareness and sensitivity programs and employee advocacy/conflict resolution procedures.
Identify problem employee relations areas that impede organizational progress; recommend appropriate interventions and/or other corrective actions as needed.
Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Education: Work requires organizational, analytical and communication skills acquired through the completion of a bachelor's degree program.
Experience: Work requires three years of progressive business, administrative and/or supervisory experience, at least one year of which is directly related to employee and/or labor relations to acquire competence in applying human resource policies and practices related to employee and/or labor relations. A master's degree in a related field may be substituted for 2 years of general experience. Previous employee relations experience within a hospital or healthcare setting strongly preferred.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.
About Duke University and Duke University Health System
Younger than most other prestigious U.S. research universities, Duke University consistently ranks among the top schools in the country. It’s 9,000-acre campus is located in Durham, N.C, a city with vibrant business, sporting, and arts communities. Duke also is active internationally through the Duke-NUS Graduate Medical School in Singapore, Duke Kunshan University in China and numerous research a...nd education programs across the globe. Duke employees are part of a premier organization dedicated to excellence in education, research, and patient care. By working at Duke, employees gain the opportunity and the responsibility to make a real difference in the world. Duke is continuously seeking top talent to help contribute to a legacy of great achievement and even greater promise.