Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm) As a member of the Optum Proposal Team, the Content Manager plays an integral role in helping Optum win new business and secure existing business through creating and maintaining reusable, compelling content for RFP and RFI requests. The Content Manager's primary role is to create, edit, update, and maintain standard / boilerplate proposal language that is stored in approximately 20,000 records in the OPT Qvidian database. The Content Manager is responsible for his / her assigned records, which differentiate and detail the capabilities of Optum's innovative, products and solutions. In addition, Content Managers perform a variety of content related tasks to support the goal of keeping content as accessible, relevant, and accurate as possible for use in proposals. Primary Responsibilities:Manages records in Qvidian (proposal content database) for assigned set / portfolio of related products and maintains proposal - related resources (i.e., tables graphics, SME lists, attachments) Proofreads, edits and writes content in compliance with enterprise writing styles and writing best practices Ensures the timely and accurate posting of new / updated proposal language and materials Regularly enhances the quality of the written database records by interviewing Subject Matter Experts (SMEs) and key stakeholders to enhance responses for accuracy and strategic positioning Works closely with writers during proposal development to identify responses that are available in the database and assists writers with complex questions and other Optum colleagues with ad hoc requests for standard database content Follows content manager best practices related to folder structures, record naming, archiving process, tracking, providing writer support, etc. Manages annual review process for assigned content categories, working with SMEs to update existing language as a result of product changes Work with PMs, Writers, Strategists, Quality, Graphic Designers, SMEs to capture new content from recently completed proposals through the annotated draft process Creates / maintains additional sources of valuable information (writer tools, etc.) and address ad hoc issues relating to content categories Provide PMs / Writers with training and education on assigned content categories in Qvidian Respond to content category feedback from PMs / SMEs Build and maintain effective subject matter expert (SME) relationships by working with SMEs to stay apprised of changes and enhancements to products / solutions; and communicate updates to OPT Monitor team mailbox and delegate annotated draft assignments to applicable content managers Participate in special Content Team and OPT projects Assist with team newsletter and other partner communications, as needed
Required Qualifications:Undergraduate degree or equivalent experience 5+ years of content management experience in a proposal writing environment Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in Qvidian or other proposal management software Strong project management skills and ability to work independently Strong interpersonal, writing, editing, and communication skills Superior written communication skills, with demonstrated ability to take complex products or capabilities and position in ways that drive salesPreferred Qualifications:Experience in health care or related fieldCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: RFP Content Manager, Content Manager, RFP Manager, Proposal Manager, Content Writer, Telecommute, Telecommuter, Telecommuting, Remote, Work from home
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.