If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm) Primary Responsibilities:Support / Schedule / Coordinate / Manage Meetings, Events, and TravelCreate / maintain calendars / coordinate meetings avoiding scheduling conflictsCreate / prepare meeting materials (e.g., PowerPoint deck; agendas) and ensure distribution to appropriate individuals in a timely mannerSchedule, coordinate, and/or set up resources and technology (e.g., conference rooms; food; WebEx; Telepresence) needed for meetings / events (e.g., training)Make travel arrangements (e.g., airline; hotel; ground transportation; office space assignment) for meeting attendees (e.g., external customers; executives)Host, coordinate, and/or facilitate meetings / external events as needed (e.g., introduce speakers; manage PowerPoint deck; ensure time schedules are adhered to; assist with technology; take notes)Ensure meeting participants (e.g., external customers; executives) have appropriate access to facilities and systems (e.g., issue security badges; request building access; internet access)Plan and organize logistics of large and/or offsite events, using internal resources as needed (e.g., UHC Maxvantage MeetingTeams)Prepare / Maintain / Manage Office DocumentationCompile and/or integrate information needed to complete reports and documentsPrepare and/or format office documentation (e.g., proposals; letters; spreadsheets; reports) needed for various audiences (e.g., clients; executives; internal business partners)Review prepared documents to ensure accuracy and quality, and revise as neededPost relevant documentation (e.g., meeting notes; proposal letters; PowerPoint decks; policies and procedures; general correspondence) onto relevant systems (e.g., SharePoint; eDoc) and communication boardsMaintain and distribute lists as needed (e.g., organizational charts; email; distribution; vendor; contacts; phone)Record / label / file records and documents according to enterprise records management proceduresUtilize relevant software applications (e.g., Microsoft Project; Word; Excel; PowerPoint; Outlook; Visio; Publisher; Access; Adobe Pro)Create and/or maintain administrative desk manual to ensure continuity of office operationsAssist internal partners (e.g., print shop; marketing) with coordination of printed documentation (e.g. flyers; brochures; cutsheets)Monitor / oversee internal office communications (e.g., email; calendar; phones) for internal team members and take appropriate action, as neededFacilitate / Oversee Office OperationsMaintain awareness of potential issues and/or repairs needed within the office environment (e.g., office equipment; HVAC; cleaning; security; furniture services) and coordinate/oversee maintenance and repairEnsure common areas and conference rooms are clean and supplied appropriatelyEnsure appropriate access of relevant personnel (e.g., maintenance; visitors; service providers) to office space, common areas and conference rooms, working with applicable partners (e.g., Real Estate, vendors)Ensure employees / contractors receive access and guidance with office operationsEnsure documents, materials, and mail are sorted and/or distributed to appropriate internal and/or external stakeholdersPerform Business Segment Liaison (BSL) activities, as needed (e.g., hardware / software acquisition / disposal, new employee onboarding)Enter and submit purchase orders into relevant systems (e.g., ARIBA) to purchase office supplies from pre-approved vendorsAccept deliveries and ensure supplies are distributed to the appropriate resourcesManage / monitor / procure office supplies, goods and services (e.g., process/reconcile invoices, travel and other expenses, payments, and/or reimbursements)Assist with and/or perform budget planningPerform emergency response team duties (e.g., Floor Marshal)Collaborate with facilities management (e.g., attend meetings; communicate impact) regarding potential changes/improvements to the office environmentEstablish / Manage Relationships with Office PartnersDemonstrate understanding of applicable business departments' operations, drivers, and/or proceduresCommunicate / work with vendors to obtain needed information, ensure prices are competitive, and/or identify potential cost savings opportunitiesGreet and direct internal and/or external partners (e.g., contractors; auditors; vendors) to appropriate locations and/or staffMaintain and/or communicate sensitive and/or confidential information in accordance with internal policies and proceduresConsult / communicate with internal and/or external customers to identify and/or provide needed resources (e.g., tools; services) or resolve issuesResearch and/or provide needed information to respond to requests in a timely mannerEstablish relationships and collaborate with key internal and/or external resource personnel to facilitate office operationsProvide coverage (e.g., phone; email; reception) for internal team members as needed
Required Qualifications:3 or more years of Administrative Assistant experience, preferably in a hospital operations setting Intermediate Word, Excel, PowerPoint, Outlook skillsBasic Visio skillsCustomer Service and Organizational Skills Preferred Qualifications:High School or GED DegreeBusiness Knowledge in Revenue Cycle OperationsCareers with Optum360. At Optum360, we're on the forefront of health care innovation. With health care costs and compliance pressures increasing every day, our employees are committed to making the financial side more efficient, transferable and sustainable for everyone. We're part of the Optum and UnitedHealth Group family of companies, making us part of a global effort to improve lives through better health care. In other words, it's a great time to be part of the Optum360 team. Take a closer look now and discover why a career here could be the start to doing your life's best work.(sm)Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Job Keywords: Sr. Administrative Assistant, Administrative Assistant, Executive Assistant, Phoenix, AZ, Arizona
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.