Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Manager for Client Operations is responsible for day to day management and service needs of Government Programs clients by ensuring accurate and timely implementation and maintenance of all operational aspects of contract. The analyst will use his / her strong business analysis skills to work with our internal clients to gather the necessary requirements for successful product implementations.Primary Responsibilities:Manage the implementation of new products or lines of business Ensure network products, fee schedules and other operational requirements are set up in timely and accurate manner Ensure new plans / groups are incorporated into existing book of business Proactively meeting with health plan personnel and determine current and future business and regulatory needs Collaborate with Provider Relations, Credentialing, Systems, Recruitment and other sister segment counterparts to meet ongoing business and project requirements Coordinate all regulatory reporting and non-regulatory reporting needs for each assigned market Maintain contract compliance Identifying process improvement and cost savings opportunities when appropriate Acts as a resource for others with less experience Chair and document cross-departmental/organizational meetings as required Will manage 4 - 5 direct reports
Required Qualifications:High School Diploma / GED (or higher) 4+ years of healthcare insurance experience 4+ years of business analysis experience with demonstrated ability to gather undefined or unclear requirements utilizing strong probing skills 2+ of work experience with PC based software programs and automated database management systems with the ability to learn new complex systems 2+ years of creating complex project plans involving multi-functional areas 1+ years of experience in implementation management 2+ years of experience working with Microsoft Excel (pivot tables, macros, formulas) 1+ years of experience Relational databases using Microsoft Access to analyze and compare data 3+ years of management or leadership experiencePreferred Qualifications:Bachelor's Degree (or higher) Experience working with Microsoft PowerPoint (creating slide decks) Experience with dental insurance Familiarity with Facets systems and processes Solid understanding of ADA codes and general dental terminology Supervisory or Management experience ISET, Business Objects (Crystal Reports)Soft Skills:Excellent communication, time/project management, problem solving, organizational, and analytical skillsCareers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: implementation, manager, supervisor, presentations, healthcare, insurance, business, analysis, project, relational, databases
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.