The Education Systems Developer develops business solutions by analyzing, creating new and modifying existing educational software applications. This role is a primary contributor in designing, coding, testing, debugging, documenting and supporting all types of applications consistent with established specifications and business requirements to deliver business value. This role applies knowledge of principles and techniques to solve technical problems, and works closely with other functional areas to understand customer needs and to develop educational solutions for internal, external customers or end users. Primary Responsibilities:Develop, Enhance and Maintain Applications/Systems Assures the efficient and effective operation of the learning management system to meet clients' needs Creates/publishes/archives online courses, add/delete accounts, set/adjust/maintain system parameters, add/delete resources, etc. Addresses technical issues and other system issues from identification through resolution Establishes/maintains links to other online systems (e.g., vendor hosted courseware, synchronous distance-learning applications) Responds to customer questions, publishing courseware, assisting instructional designers with technical issues, etc. Updates database with current associate data Maintains the integrity of associate records Understands and articulates system requirements and constraints Identifies the databases and integration points Imports and exports data using a flat file format Uploads and/or FTP/SFTP files Administers and configures authentication protocols, SSL, IIS 7 and certificates Works with network group on Windows Server, DNS, Active Directory. Supports load balancing needs and ensure its correct operation Creates new intranet and extranet sites or pages including configuration of web parts, updating site templates, updating managed meta-data as needed Manages search environment including configuring crawlers to various back end systems, monitoring performance, and preparing usage metrics and reports Configures timer jobs depending on business requirementDevelop and Support Applications/Systems and Reports Designs and develops custom reports for clients Completes daily tasks such as developing and sending status reportsApplication/System Analysis, Design and Documentation Solves complex problems and develops innovative solutions Performs complex conceptual analyses Reviews work performed by others and provides recommendations for improvement Provides explanations and information to others on the most complex issues Forecasts and plans resource requirements Authorizes deviations from standards Ensures that business requirements are clearly and comprehensively documented and understood, and properly implemented (including integration with IT and business partners) Ensures that non-functional business requirements are clearly defined (e.g., SLAs, performance requirements, performance guarantees) Evaluates security requirements obtained from business partners (e.g., functional and technical access) Evaluates control requirements obtained from business partners (e.g., batch controlSupport Training, Testing and Service of Applications/Systems Trains and supports the business users in their day to day involvement in content management and workflow Prepares training materials and documentation Provides customer service and technical/functional assistance to the support desk and end users Conducts user acceptance testing of new learning technologies May lead functional or segment teams or projects Performs all other related duties as assigned
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.