Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Healthcare isn't just changing. It's growing more complex every day. ICD-10 Coding replaces ICD-9. Affordable Care adds new challenges and financial constraints. Where does it all lead? Hospitals and Healthcare organizations continue to adapt, and we are vital part of their evolution. And that's what fueled these exciting new opportunities. Who are we? Optum360. We're a dynamic new partnership formed by Dignity Health and Optum to combine our unique expertise. As part of the growing family of UnitedHealth Group, we'll leverage our compassion, our talent, our resources and experience to bring financial clarity and a full suite of Revenue Management services to Healthcare Providers, nationwide. Primary Responsibilities:Admit patients to the facility and provide information regarding the facility's regulations and policies; such as Patient Bill of Rights, Health Care Proxy, NY State Laws, etc. Conduct interviews to obtain demographics, insurance information etc. and enters data into the registration system Communicates the Collection Policy to patients. Collects and documents co - pays and / or deductibles received at point - of - service Obtains appropriate signatures on medical, legal and financial forms. Prepare charts, registration forms and print identification chart labels and patient identification wristband Forward required items to patient care unit Uses Teletracking to assign beds for maternity patients Escort all patients to the patient care unit post registration Use Surgical Information System (SIS) to retrieve scheduled surgical, cardiology and pre - surgical testing cases Complete outpatient registrations for scheduled pre - admission testing, Obstetric Check and Call (OCC) and limited outpatient procedures Completes Death Register and Fetal Demise Register information and follows procedures regarding the disposition of records and distribution of information Facilitate the release of remains on all expired patients Perform a variety of diverse office / clerical duties supporting the department's operations; including, but not limited to, answering telephone, maintaining files, sorting mail, keeping inventory of supplies, and informing management of all activities, needs and problems
Required Qualifications:High School Diploma / GED (or higher)1+ years of Customer Service experienceExperience with Microsoft Word (create correspondence and work within templates), Microsoft Excel (data entry, sort / filter, and work within tables), and Microsoft Outlook (email and calendar management)Must be available 37.5 hours per week on the overnight shift, from 11 PM to 7 AM, 5 days per week, varying days. Must have the flexibility to adjust daily schedule and work over - time, weekends and holidays as neededPreferred Qualifications:Associate's degree or Bachelor's degree (or higher)Experience in Hospital Patient Registration Department, Physician's office setting, Healthcare Insurance Company, revenue cycle vendor and / or other revenue cycle-related roleUnderstanding of Insurance Policies and ProceduresKnowledge of Medical TerminologyPrevious experience in EMR (Electronic Medical Records)Previous experience in requesting and processing financial paymentsCareers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: UHG, Manhasset, customer service, patient registration, medical, clinical, hospital
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.