We are searching for a talented Retail Property Manager to be based out of Charleston, WV. At Forest City, we are thoughtful in social responsibility and pride ourselves in fostering an inclusive and dynamic workplace that provides opportunities for continuous growth!
Manages daily operations of a complex shopping center property which includes managing and directing all personnel and resources that are available to assure the center achieves maximum cash flow potential. Oversees marketing, security, maintenance, and housekeeping functions and provides excellent goods and services to the community which the center serves.
* Directs shopping center associates by establishing job requirements/responsibilities and monitoring quality of work and adherence to Commercial and Company policies. Manages staff; answers inquires and questions; trains and coaches for success. Provides feedback to associates through both formal and informal performance discussions * Manages center operations which includes (but not limited to): Merchandising and leasing of center as well as temporary and cart programs; developing, approving, and scheduling marketing and promotional events, press releases and center events; researching new ideas in promotion and advertising and affecting sales by seasonal celebrations and activities; maintaining security/loss prevention, and creating programs for a safe, comfortable environment; conducting regular shopping center inspections and working with construction personnel regarding renovation and expansion projects. * Serves as liaison between tenants and ownership; meets with tenants on a regular basis and visits stores regularly. Addresses tenant's questions and concerns, administers lease requirements, and seeks tenant's acceptance of all center initiatives and requests; encourages tenant participation in all advertising and events. * Develops shopping center budget subject to division approval and provides ongoing variance reports; schedules operations in accordance with approved budget. Maintains accounting records detailing income and expenses, and tracks collection of accounts payable/receivable against budget; acts on collection of problem accounts. * Analyzes financial aspects of the shopping center and provides monthly financial reporting of operating performance as compared to budget; reporting includes but is not limited to Net Operating Income (NOI), vacancy, accounts receivable, capital expenditures, and year-end projections. * Establishes and maintains relationships with local businesses, community groups, news media, and governmental entities; keeps an eye on community trends. Opens and maintains communication with local police, fire, and civil defense authorities to ensure prompt response, when necessary.
An undergraduate degree from an accredited college or university with a focus in Business, Marketing, Accounting, Finance, or related discipline. In the absence of a degree, directly-related job experience managing daily operations of a shopping center property (including managing and directing personnel/resources available to ensure maximum cash flow potential), where a number of years and proven knowledge offsets the degree requirement. At least 10 years of previous experience in shopping center management. A proven track record in running a profitable center, with the ability to spot problems, uncover causes, and institute corrective action. Must bring detailed knowledge of financial operations, physical operations, security, tenant relations,associate administration, leasing, promotions/advertising research, and marketing. Requires at least 10 years of previous supervisory experience including conducting performance reviews and coaching associates to success, exhibiting an understanding of business requirements, leading associates in daily operations, answering urgent requests, and resolving complex business issues. Requires the ability to manage at both a daily operational level with the staff as well as at a strategic level with FC management This position requires excellent oral, written, and interpersonal communications skills when dealing with tenants, associates and governmental and community leaders. Strong analytical and decision making skills; strong business acumen and financial skills.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information Drug Free Workplace