Ticket Sales & Operations Associate (Post Graduate Internship) The University of Akron Akron, OH
The University of Akron’s Athletics department is seeking applications for a part-time Ticket Sales and Operations Associate (Post Graduate Internship). This position will assist management of the ticket office as well as solicit tickets sales for the Department of Athletics.
Responsibilities: •Build and maintain a master event calendar of all athletics events, schedule game-day staff members for all events, set up ticket operations for events, process the payroll for all game-day staff members and serve as the primary ticket contact for all home women's volleyball matches. •Perform outbound calls for Akron Athletics for all ticketed sports inventory which is available for sale from The University of Akron ticket office; this includes, but not limited to, Season, Group, Partial/Mini-plan and/or single game tickets. Must meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service. •Grow sales significantly each week by attracting additional business leads. Maintain computerized records of all prospects and customers with Ticketmaster's Archtics software. •Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, partial plan and group ticket plans. •Work home games performing various ticket sales and service duties as assigned and agreed upon with the ticket sales and operations leadership.
Qualifications: •Bachelor's Degree required with a major in Sport Management, Business Administration or related field preferred. •Requires a minimum of 1-year experience at taking and fulfilling ticket orders including building an account in ticket software, buying tickets into the account, paying off the account and then distributing them to the patron either at the window or by mail. •Strong communication, accounting and event management skills required. •Proficiency in computerized ticketing software is required. •Previous experience with Ticketmaster's Archtics software is strongly preferred. •Experience performing individual game audit procedures to ensure proper NCAA compliance is required. •Familiarity with Microsoft Excel and Access is preferred.
For complete details and to apply visit: http://www.uakron.edu/jobs Job ID # 10197
Application Deadline: July 23, 2017
The University of Akron is an equal education and employment institution. It is the policy of this institution that there shall be no unlawful discrimination against any individual in employment or in its programs or activities at The University of Akron because of race, color, religion, sex, age, national or ethnic origin, sexual orientation, gender identity, disability, genetic information or status as a veteran. The University is also committed to the principles of affirmative action and acts in accordance with state and federal laws.
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