BASIC FUNCTION: Provide case management services which support a path to permanent housing stability for victims of domestic violence or sexual assault and their children.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Facilitate the joint development of goals and objectives with clients, along with designing an individualized action plan.
Conduct regular and follow-up home visits to ensure adequate support for clients to achieve their goals.
Monitor and evaluate client progress and recommend corrective action when appropriate.
Provide life skills training in collaboration with the Employment Specialist to assist clients with basic skills such as balancing a checkbook, rebuilding credit, home searching, reading and understanding contracts, setting personal boundaries, conflict resolution, effective communication, etc.
In collaboration with the Employment Specialist, link clients with other community resources to help facilitate implementation into the workforce.
Participate in the development of services for Transitional Living program clients which conform to program design and meet contractual standards.
Perform ongoing assessment of clients’ needs and continued appropriateness for transitional living services.
Assist in helping clients identify and secure appropriate transportation needs for educational or employment services, accessing support from other agencies, and attending medical appointments, including service needs for their children.
Maintain confidentiality of clients and agency information.
Complete documentation and maintain files on all client interactions and services provided.
Work collaboratively with other agency staff and community agencies and participate in community networking groups, as appropriate and assigned by Program Coordinator.
Participate in the performance and quality improvement process by collecting data as it relates to services provided and outcome measures within the program.
Make recommendations to enhance operations and client satisfaction.
Adopt GACS’ client-centered philosophy of care and best practice expectations by adhering to COA practices and standards.
Other duties as assigned.
Attend individual supervision sessions as scheduled.
Attend staff meetings as required.
Complete all agency and job specific training as required.
Contribute to team cohesion and program organization and development as appropriate.
Bachelor's degree in psychology, social work or related field.
Interest in women's issues, family dynamics and the legal and social service delivery system.
Forty (40) hours of Domestic Violence Training.
Excellent verbal and written communications skills.
No physical or mental impairments which would prevent, or render impossible, the performance of the duties of this position.
Demonstrate sensitivity to the cultural and socioeconomic characteristics of persons served.
Ability to exercise discretion and independent judgment.
Ability to handle sensitive and confidential materials.
This Social Services Agency has been accredited since 2001 by the Council on Accreditation (COA) and fulfills its mission by: reviewing community needs and adapting services accordingly; delivering best-in-class services; retaining high stakeholder satisfaction; preserving financial stability; attracting and retaining high quality staff; and ensuring that facilities support effective and efficient service delivery.