Position Summary: We have an exciting opportunity to join our team as a Associate Transplant Coord.
In this role, the successful candidate The Associate Transplant Coordinator provides excellent support of the transplant programs including collecting and analyzing medical records and test results, preparing patients for pre-transplant evaluation and post-transplant follow-up, manages clinic flow, interacting with laboratories and other ancillary providers to schedule testing and collect test results, educating patients and families about transplantation and organ donation, checking insurance and obtaining preauthorizations, answering and triaging phone calls, and other duties as assigned.
Greets patients coming into the department. Arrives patients into EPIC and completes registration.Facilitates and manages daily clinicflow.
Conducts face-to-face or telephone interview with patients to obtain all required registration data and prepare charts as required. Confirms and reschedules appointments promptly and as necessary. Communicates charges for consultations to Self-Pay patients prior to appointment.
Intakes new consult and prepares new client chart packages. Handles incoming phone calls related to scheduling by responding to inquiries, resolving problems or directing calls to the appropriate staff.
Intake for potential recipients and living donors; obtain demographics, insurance, PCP, referring MD and medical records.
Verification of Insurance and Authorization/Referral for consult. Verify consult insurance eligibility (via telephone call which varies in time span). Obtains authorization, if necessary (which requires clinical to be faxed for medical necessity, Verifies if patient requires a referral from PCP and if deductible or copay is required. Update expired or soon to expire authorizations.
Liaison between potential transplant patients, referring physicians, dialysis centers, insurance providers and case managers, transplant surgeons and physicians, and transplant coordinators.
Mails out new patient packet to the patient with all information for transplant along with forms that may need to be signed by the patient.
Responsible for helping to guide patients through and help facilitate the evaluation process, including obtaining clinical information and testing results, providing insurers with documentation of medical necessity for transplant evaluation and listing.
Perform any and all other administrative responsibilities as assigned.
Minimum Qualifications: To qualify you must have a Bachelor's Degree in science or related field, with 0-1 years of relevant experience.
Preferred Qualifications: Bachelors Degree; 2 to 3 years of experience in a physician practice; previous experience working at a Dialysis or Transplant Center; familiar working with kidney or liver disease patients.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military or veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.