Job TitleJob IDLocationDepartment Name Salary and Benefits View Benefits Summary link or by request from SSU Human Resources.
Application Deadline Conditions of Employment Responsibilities
Working relatively independently under general supervision, the LMS Support Consultant specifically supports faculty using the Moodle learning management system and its related plugins. In addition, the LMS Support Consultant supports faculty with other educational technology platforms supported by Sonoma State including Google Apps for Education, TurnItIn, VoiceThread, Zoom web conferencing, and instructional video production. The LMS Support Coordinator acts as the primary point of contact for faculty user support with the LMS. Responsibilities include collaborating to work as a team with faculty, Faculty Center staff and student assistants, IT help desk staff, and other campus support units as appropriate. Major duties of the position include, but are not limited to, the following:
Faculty Training, Support and Consulting - Provides faculty training, technical support and consultation on the Moodle LMS and related educational technology platforms. - Troubleshoots technical issues with the LMS for faculty and help to lead periodic quality assurance testing for LMS feature updates. - Assists faculty in integrating educational technologies into their courses and the curriculum using the Web, multimedia and the LMS. - Recommends best practices in course design based on universal design for learning, accessibility, and other instructional design theories and frameworks as appropriate. - Provides faculty referrals to other instructional design specialists where appropriate for further consultation.
Online Learning Support - Consults with faculty teaching with technology on high impact practices for online learning materials. - Assists faculty in preparing their course materials for the online environment. - Evaluates new educational technologies for their potential use in combination with Moodle. - Uses data to inform decision-making regarding training priorities and needs of campus regarding educational technology.
Teamwork and Special Projects - Collaborates as a team member with Faculty Center and campus staff supporting and integrating technology into the curriculum. - Teaches workshops; modifying existing training and helping create new workshops as needed. - Assists and supports faculty with online course maintenance. - Creates and updates tutorials and other training materials for faculty for Moodle and other related educational technology platforms. - Designs consistent styles and formats. - Maintains Quality Online Learning & Teaching (QOLT) standards for Moodle. - Promotes Faculty Center services to faculty and academic departments. - Investigates new technologies that have potential application in the online environment. - Communicates programmatic and technological issues or problems to faculty, student assistants, supervisor, and appropriate personnel.
Performs other secondary duties as assigned.
Duties take place primarily in an office setting located in the Schulz Information Center at Sonoma State University. As an exempt employee you have some flexibility in your schedule however must be available during the regular campus hours Monday through Friday, as well as some evenings and weekends, to meet the operational needs of the campus and department. The incumbent must maintain regular and acceptable attendance at such levels as is determined by the appropriate administrator. The position may require occasional travel, by automobile or airplane, and overnight stay to travel off campus to trainings and meetings.
Qualifications - Requires advanced knowledge of and at least 2 years previous work experience directly working with Learning Management Systems to demonstrate competence in independently applying technical judgement to solve a wide range of problems, developing practicable and thorough solutions. - Moodle experience preferred. - Knowledge of computer technologies and applications, specializing in Web and multimedia. - Knowledge of instructional design principles and training practices. - Ability to conduct workshop evaluations and receive faculty feedback. - Ability to identify, analyze and coordinate plans for development of web-based training resources including FAQs, help articles, and training videos. - Ability to create and edit materials and tutorials for faculty and students. - Effective social, communication and listening skills to develop a high level of rapport with instructors. - Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. - Demonstrated ability in assisting others in completing work assignments. - Professional-level experience training and consulting in technology support. - Ability to identify, analyze and determine faculty project needs. - General knowledge of copyright laws and industry standards. - Ability to organize prioritizes, coordinate and manage multiple tasks. - Advanced knowledge of educational technology tools and platforms. - Advanced knowledge and proficiency with multimedia (digital audio, video, scanners, and cameras). - Knowledge of graphics applications. - Ability to install, troubleshoot and resolve minor hardware and software problems. - Ability to stay current in fields related to educational technology, instructional innovation, academic computing, educational media, multimedia, and distance education. - Ability to effectively communicate with all levels within the university and establish and maintain productive and effective, inclusive working relationships amongst diverse populations including staff, faculty, administration, students, and other internal and external constituents. - Must be able to accept constructive feedback and work cooperatively in group situations.
Qualification Note Application Process Apply Now' to apply to this position. Materials submitted with your application will not be returned. The ADA Coordinator is available, at 707/664-2664, to assist individuals with disabilities in need of accommodation during the hiring process.
Qualified candidates must submit the following to be considered: 1. Cover Letter (attach as first page of resume) 2. Resume 3. Online Employment Application (complete entire application, resume/cover letter will not substitute for any part of the application)
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
About Sonoma State University
Contact Information firstname.lastname@example.org
Copyright 2017 Jobelephant.com Inc. All rights reserved.
Located in California's premier wine country one hour north of San Francisco, Sonoma State is a small campus with big ideas. With a tradition of promoting intellectual and personal growth, leadership opportunities and technological proficiency, SSU offers its students a friendly, safe and informal atmosphere on a beautiful campus setting. Currently, campus housing accommodates students in both apa...rtment and residential suite style facilities. While SSU generally accepts all qualified students who apply from high schools in its service area, 80 percent of the freshmen and 55 percent of the junior transfer students come from outside the North Bay region. With almost half of its student body living on campus, it is one of the most residential campuses within the system.