Compensation: $18.20 - 20.76, Commensurate with experience
Schedule: Monday-Thursday 9am-6pm; Friday 8am-5pm; Saturdays and evenings based on operational need.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1) Provides technical support to ensure critical functioning for Colleague applications in areas such as admissions, advising, registration, academic records, graduation, enrollment verification, academic standing, etc.
2) Tests and applies Colleague upgrades and patches as necessary to ensure compatibility to existing system and services.
3) Troubleshoots problems and supports the enrollment process module with development and implementation of Colleague applications and technical support. Identify opportunities to implement functionality available within Colleague and other applications to enhance business processes through gains in efficiency and effectiveness, and to leverage IT investments.
4) Provides Colleague training for department and campus partners. Collaborate with internal partners, IT, and other stakeholders to identify user requirements, assess available technologies, recommend,and implement solutions.
5) Expands and increases department web functionality, and performs other system technological enhancements in cooperation with the Information Technology division and other campus entities while being proficient working with department specific system (i.e. Blackboard, Intake, ALEKS, Accuplacer, Registerblast and outside testing vendors).
6) Work with project managers, as appropriate, to determine workload requirements, providing analytic, process, and testing support on enterprise systems projects. Works assigned schedule, exhibits regular and predictable attendance and works overtime as required and approved to meet workload demands.
7) Serve as department consultant, reviewer, and, where appropriate approver of new systems warranted to eliminate, and enhance processes within the department; maintain and improve Colleague development and system automation projects, participating in the development of programming standards.
8) Provide support and recommendations to the Enterprise Systems governance process, supporting Colleague systems specialists and module custodians, and systems integration and interface activities.
9) Serve as a Colleague Core Functional Expert, defining and maintaining data entry standards; reviewing and improving current Core module training; and delivering training and employee on-boarding modules, in collaboration with Human Resources, ITDL or other departments, to provide regular and consistent coverage.
10) Works assigned schedule, exhibits regular and predictable attendance and works outside of normal schedule as needed to meet workload demands.
11) Performs other duties as assigned.
Usual Physical Demands: The incumbent of this position typically exhibits the physical demands identified in the Functional Job Analysis on file in the College's Human Resources Department and which is periodically reviewed and updated. Physical demands listed in the Functional Job Analysis are not job qualification standards, but are used to help the College assess and determine reasonable accommodations for otherwise qualified individuals covered by the American's with Disabilities Act.
While performing the duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee regularly talks and hears. Employee occasionally lifts items up to 25 pounds.
Working Conditions: Normal office working conditions.
Knowledge, Skills and Abilities: Knowledge of: Colleague database functionality, state and federal and other mandated reporting requirements; computer software programs and applications. Skill in: operating Colleague system; computer programming and systems maintenance. Ability to: develop and maintain effective working relationships with coworkers, supervisors, and other job contacts; maintain confidential and sensitive information. Ability to travel to multiple locations and work with varying communities of people.
Bachelor's Degree in Computer Science or closely related field with at least one year progressively responsible computer systems experience. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees ...in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.