A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
This position within the Michigan Medicine (MM) Facilities team will be responsible for a multi-department Temp Trak temperature monitoring system, and will be responsible for operational IT support of devices and systems owned by the MM Facilities department.
TempTrak is a wireless temperature monitoring system used throughout UM Hospitals. The system monitors, alarms, and trends temperatures (mostly from freezers and refrigerators containing medications, blood, or food) to meet regulatory, safety, or compliance reporting requirements. The system consists of battery-operated temperature sensors that communicate wirelessly to a network of TempTrak base stations and repeaters. These base stations are wired to the HITS network and communicate with the TempTrak server running in the HITS data center. The Facilities Systems Monitoring group has been designated the business owner of the TempTrak monitoring system. The Business Analyst will be responsible for implementing a centralized support and governance model for TempTrak, developing standard user policies, training, and will serve as the primary system administrator.
The Systems Monitoring group within Facilities is the business owner of HVAC, Power Monitoring and Building Management systems throughout the UM Hospitals. These systems monitor, alarm, trend and and allow remote operation of Facilities equipment within MM buildings. The systems include field controllers which communicate thrugh a shared MM HITS network to virtual servers in a shared MM Data Center. The Business Analyst will be responsible for support of Facilities operational IT needs for these systems, related to applications, servers, networking, network security and user administration.
Provide leadership and governance for use and support of the Temp Trak software system for effective management and coordination between all various clinical departments using the system, Facilities support services, and HITS support services. Develop use policies and train new system users. Act as primary system access administrator.
Responsible for network security compliance for all Facilities owned devices. Coordinate with HITS, Facilities teams, and IT Service Providers for coordination, uptime maximization, and issue resolution.
Provide application support and troubleshooting for Facilities applications supporting maintenance and operations service delivery.
Author and maintain IT-centric documentation and device inventory, application specific policies and procedures for Facilities systems.
A Bachelor's degree in a relevant IT discipline and 5+ years relevant experience or an equivalent combination of education and experience is required.
Monday - Friday
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For..." survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.