Hunter Library at Western Carolina University seeks an enthusiastic, innovative, collaborative, and user-oriented librarian for the position of Web Development and User Experience Librarian. This librarian will research, develop, and assess enhancements to the library's web presence. The person in this position will design new sites and applications to improve the user experience in discovering, finding, and accessing library content and services. Specific projects may include improving search functionality on the library homepage, developing virtual exhibits, supporting digital projects, or enhancing the user experience with existing services such as interlibrary loan, room reservation systems, chat reference, and course reserves. Projects will also likely include implementation of open source code created in other libraries, as well as integrating various APIs and third-party software. The Web Development and User Experience Librarian will also be assigned other digital library projects as the need arises. This position supervises one Technology Support Analyst and may also supervise student employees.
Providing vision and leadership in designing, developing and supporting the library website content and integrating it with the larger library web presence, which includes discovery tools, digital collections, and electronic resources
Supervision of one technology support analyst, as well as staff/student employees engaged in related work, as assigned. Monitors workflow and deadlines.
Day-to-day management, including programming and editorial recommendations, of the library's web pages and intranet
Serves as a member of the library's web steering committee, an advisory group that includes representatives from across the library
Development and implementation of web applications and tools, particularly for mobile environments
Research and design of assessment measures such as usability testing in order to ensure that web services and applications are tailored for targeted user groups, including distance education students, on-site patrons, faculty members, and library staff
Evaluation of data such as analytics to inform decision-making
Collaboration with the library marketing committee to develop and implement web-based publicity and outreach strategies such as web graphics, videos, mobile applications, and interactive online sites
Short and long-term strategic planning for and conceptualization of the Library's online presence.
Creation of appropriate procedures and training materials for library faculty and staff responsible for content creation and maintenance of web pages.
Maintaining expertise in current web technologies, user experience and responsive design
Strong leadership skills and ability to lead a web based electronic content management development team
Familiarity with User Experience Design
Familiarity with usability testing, WAI guidelines, and web analytics
Familiarity with mobile platforms, applications, and design
Familiarity with responsive design
Familiarity with content management systems, intranets, and web servers
Demonstrated flexibility and initiative
Strong commitment to user-centered services and service excellence
Strong analytical and problem-solving skills
Ability to work effectively with faculty, staff, and students
Superior oral and written communication skills
Ability to achieve tenure through effective job performance, service, and research
ALA-accredited master’s degree or international equivalent in library or information science
Academic library experience
Demonstrated skills in User Experience Design
Demonstrated experience with usability testing, WAI guidelines, and web analytics
Demonstrated experience with mobile platforms, applications, and design
Demonstrated experience developing responsive web pages or applications
Demonstrated experience with content management systems, relational databases, and web servers
Basic skills in graphic design
Skills or interest in photography
Experience with graphic design software
Familiarity with a programming environment that includes languages such as ASP.NET, PHP, Python, or Ruby
Special Instructions to Applicants:
All applications must be made on line. You will be required to attach a letter of application, resume and names and telephone numbers of three references. For more information, contact Mark Stoffan at 828-227-3489 or email@example.com. Review of applications will begin immediately and will continue until the position is filled.
WCU embraces its role as a regionally engaged university and is designated by the Carnegie Foundation for the Advancement of Teaching as a community engaged university. Preference will be given to candidates who can demonstrate a commitment to public engagement through their teaching, service, and scholarship
As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.