Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.
Computer Network Support Technician provides networking administration and technical support to the Office of Undergraduate Admissions. This position administers the OUA network, including all computers (unless otherwise designated), printers, servers, cell phones and other peripherals; maintains a secure network environment, with particular attention to back ups of all computers on a daily basis; initiates and implements enhancements to the office network; troubleshoots all hardware and software problems; provides solutions to office staff regarding daily computing problems and educates users on unfamiliar platforms and programs. Serves as CNS liaison by maintaining up-to-date records regarding IP addresses and telephone changes/requests; serves as a resource when purchasing new equipment and maintains up-to-date inventory of all computers and AV equipment; sets-up pids and email accounts for new employees; sets-up equipment for special events, and serves as back up to Data Integrity Manager.
- Experience with administering MS Office applications. - Experience in network administration with an understanding of some protocols and/or programming languages. - Experience installing, upgrading, and troubleshooting desktop and laptop computer systems. - Good communication skills. - Ability to partner with work areas to identify user IT requirements/needs and provide solutions. - Ability to work with confidential or classified information. - Ability to work with and train staff with varied levels of computer experience/expertise from beginner to advanced.
- Expert knowledge of programming languages and both Windows and Macintosh operating systems, including 2000, XP and OSX administration. - Experience supporting both Windows and Macintosh operating systems. - Computer Support experience in an academic environment.
Employee Category: Staff (Salary)
Appointment Type: Regular
Percent Employment: Full-time
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.
For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.
Virginia Tech takes a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealth's most comprehensive university and its leading research institution, Virginia Tech offers 240 undergraduate and graduate degree programs to more than 31,000 students and manages a research portfolio of more than $513 million. The university fulfil...ls its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and across Virginia.
Through a combination of its three missions of learning, discovery, and engagement, Virginia Tech continually strives to accomplish the charge of its motto Ut Prosim (That I May Serve).