Job Description: About Bank of America Merrill Lynch:
Our purpose as a firm is to make financial lives better, through the power of every connection. Across the world, we partner with leading corporate and institutional investors through our offices in more than 40 countries. In the U.S alone, we serve almost all Fortune 500 companies and approximately 59 million consumers and small-business customers. We provide a full suite of financial products and services, from banking and investments to asset and risk management. We cover a broad range of asset classes, making us a global leader in corporate and investment banking, sales and trading.
Connecting Asia Pacific to the World Our Asia Pacific team is spread across 23 offices in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region's leading financial services companies. Bank of America Merrill Lynch is committed to attracting, recruiting and retaining top diverse talent from across the globe. Our diversity and inclusion mission is to actively promote an inclusive work environment where all employees have the opportunity to achieve personal success and contribute to the growth of our business. Each of our global Employee Networks bring together employees, create dialogue and awareness in support of our Diversity and Inclusion.
Position Description The Protective Services Manager (PSM) will be based in Singapore. He/she will be responsible for handling security issues in regards to the protection of all Bank of America Merrill Lynch assets (people, property, operations and reputation) within his/her area of responsibility. The PSM will be responsible for providing timely and accurate security advice, credible intelligence, threat assessment and recommendation to the business and leadership team to support incident and crisis management. The PSM is also expected to provide investigative support to the business, develop cost effective security plans, risk mitigating strategies and provide training and guidance on life safety issues and emergency response protocols. In addition, the role includes assisting in the implementation of enterprise security standards and guidelines to meet regulatory requirement. The PSM is expected to have a strong network of local security community and establish a good working relationship with local authorities and law enforcement agencies to support the business needs.
Identify and assess regional risks and develop plans to mitigate key exposures to people, operations, assets, information, intellectual property, and reputation.
Provide regular assessments/updates on geo-political changes in the region that may affect BAML's business environment.
Provide security consultancy and support to the local/regional business leadership.
Perform security risk assessments based on vulnerability criteria to determine appropriate levels of protection and security necessary for business sites and events.
Ensure reputational risk and impact to business are addressed when implementing security measures.
Security and Crisis Management
Responsible for implementation of security procedures and programs to prevent, detect and respond to security situations.
Coordinate and collaborate with internal and external peers to enhance the efficiency of security operations.
Develop and support emergency response teams and manage the security function for incident/emergency response exercises (e.g. building evacuation drills), and corporate events and conferences.
Assist in developing, maintaining, and implementing security emergency management procedures and plans.
Support in implementing safety and security awareness programs. e.g. information security, personal security programs, travel security, new employee orientation.
Ensure security risks are communicated to the leadership / LOB and provide guidance in developing a response / mitigation plan.
Support / conduct investigations in support of Global Financial Crimes, GIS, HR, and Compliance.
Support / provide executive protective services during VIP visits.
Support business continuity plans for local sites in close cooperation with GBCR leadership.
Ensure security requirements are considered during planning and implementation of new projects / business expansion (e.g. new business locations, work area recovery centers, data centers).
Point of contact for security advice to a capital project in Singapore.
Assist/Guide Management in assessing new security technologies.
Perform special projects as required (e.g. development of training courses, meeting with auditors and regulators.
Working with Contractors
Manage and accountable for the Singapore guard force and security consultant services.
Ensure security service providers meet all the SLAs specified in the contract.
Ensure compliance of outsourced security service providers to local government regulations on security, labour laws and other statutes.
Establish regular liaison and contact with government/regulatory authorities and law enforcement agencies at the local/regional level.
Ensure regular engagement with security network and exchange of information and best practices to protect the bank's people assets and reputation.
Liaison with the intelligence security network and peers from similar industry and beyond.
Liaison with US embassy / consulate as and when required.
The job may require occasional regional travel and operational readiness at all times
Capacity for highly collaborative work and reputation for integrity
Good communication skills (verbal and written)
Passionate, competent and resourceful leader with a strong security network
Ability to perform under intense pressure
Strong capacity for decision making
Strong organizational abilities
Preferably ex-military or ex-law enforcement or other security-related experience due to the nature of the role
A graduate degree is desired but other relevant qualifications may be considered
Bank of America Merrill Lynch is an equal opportunities employer.