Advertised Summary Job Description: The IT Operations Director will direct and oversee the planning, design, deployment and support of mission-critical IT solutions for IGM. The Director will also be responsible for institute compliance with CUMC information technology office CUMC policies, principles and guidelines and will establish and maintain liaison with representatives of other University computer operations to do so. He/She will additionally manage desktop and end-point support for all IGM personnel, coordinate regularly with departmental users to ensure that infrastructure and technology are current, meet all the requirements and supported accordingly. The director will oversee the operation, support and maintenance of our data center; maintain high availability compute servers, storage, and backup. The director will also ensure all deployments, upgrades, capacity planning, backup strategies, as well as software/hardware integration planning. He/She will manage vendors for deployment of new technology and solutions for the Institute.
RESPONSIBILITIES: - Provide leadership and guidance including the development of overall information technology strategy within IGM; - Design, implement, install, configure, maintain, and support the IGM High Availability computing and storage environment; - Develop long-term strategic goals for IGM IT infrastructure in conjunction with data owners and department managers including migration to cloud services; - Author, implement, execute, and periodically update System Security, Business Continuity, and Disaster Recovery Plans to be consistent with Columbia Medicine policies and standards regarding security and HIPAA compliance; - Ensure all measures are in place to support HIPAA, CUMC, and IGM Security guidelines; - Primary contact in an on-call rotation that provides 24x7x365 coverage of mission critical functions; - Maintain mission-critical IGM computing operations ? including a cluster computing environment of over 2000 CPU cores and ~2 PB of storage, and large database systems; - Liaison between IGM and CUMC IT and CU IT on all aspect of IT Support; - Manage relationships between IGM and technology vendors on all Hardware/Software and services; - Remain informed on storage regulations, trends, and issues, including current and emerging technologies and best practices; advise, counsel, and educate executive and management teams on their relative importance; - Administer, validate, and review user and system accounts, access controls, audit logs and system integrity to maximize system security and data confidentiality
General Minimum Qualifications: Requires bachelor's degree in Computer Science/Information Systems or equivalent in education and experience, plus four years of related experience
Additional Specific Minimum Qualifications: Expert Linux systems administration skills with a minimum of 5 years of experience within a systems administration role, preferably within a heterogeneous environment consisting of several subsystems
Thorough understanding of network setup and configuration, with the ability to troubleshoot and solve network bottlenecks
Experience managing and engineering a diverse data center environment consisting of an HPC cluster and high-volume storage systems
A minimum of 3 years of experience of shell and python or peri scripting, preferably while integrating with a source code versioning system (git or subversion)
Proven ability to read, understand, and apply technical documentation, and to learn new technologies quickly
Ability to multi-task and prioritize effectively
Willingness to work within a team in a quickly evolving environment
Outstanding customer service skills
Ability to communicate effectively with team members and customers, both verbally and through documentation
Preferred Qualifications: Master's degree in IT or related field and progressive experience in an academic research environment, preferably within a medical education health care setting.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.