Care Site DescriptionHoly Rosary Healthcare is part of SCL Health System, a faith-based, nonprofit health care organization.
Interested in making a difference? Then check us out. Our rich heritage and mission, and our focus on health care delivery that values person-centered care excellence and accountability are a winning combination as we bring health – and hope – to our patients.
Miles City, Mont. (estab. 1910)
Region's largest integrated healthcare provider & private employer
500 associates, volunteers & medical staff members
25-bed acute care critical access hospital, physician clinics & senior living
Services & Expertise
Family Health & Wellness
Imaging & Ancillary Services
Surgery & Emergency Center
Holy Rosary Healthcare is eastern Montana's healthcare destination providing person-centered care. We are People Healing People through the communities we serve, especially the poor and vulnerable.
The Registration Specialist is responsible for obtaining complete and accurate patient demographic, insurance (eligibility and/or verification), financial information to include: collections of copays/deductibles/outstanding balances and making payment plans as appropriate, for inpatients, outpatients, and emergency patients either face-to-face, by telephone, internet, etc.
Demonstrates excellent customer service skills by providing a patient friendly and pleasant registration process to assure that patient and family needs are met in a timely manner.
Resolves physician's office and patient issues and must be able to manage extreme patient volumes and uncooperative patients.
Acts as liaison between departments to foster open communication and team work, utilizing positive and effective communication with all team members.
Responsible for adhering to all compliance requirements mandated by CMS,HIPAA, JCAHO, etc.
All associates of SCL Health System are expected to meet the following in their day-to-day work:
Be available to work as scheduled and report to work on time.
Be available to work overtime if needed.
Be willing to accept supervision and work well with others.
Be respectful of all with whom you interact and act in a professional manner.
Be well groomed and dressed appropriately for your role.
Be in compliance with all SCL Health System policies.
Be sufficiently rested to perform your duties throughout the period assigned.
Demonstrate a willingness to learn.
Be able to communicate clearly, think clearly, and concentrate on assigned tasks.
Be willing to perform other duties as assigned.
The information above is for summary purposes and is not intended to be a comprehensive list of essential functions.
Requirements: Ability to type at least 45 adjusted words per minute. High School diploma/GED or equivalent, solid computer knowledge, demonstrated customer service and ability to handle pressure in a fast-paced environment. Willing to float to all areas of Patient Registration/Access. At least 1 year hospital/medical office patient scheduling and/or medical insurance experience strongly preferred to include medical terminology knowledge.
We reveal and foster God's healing love by improving the health of the people and communities we serve, especially those who are poor and vulnerable.
Inspired by our faith,
•We will be distinguished as the premier person-centered health system and trusted partner.
•We will share accountability with clinicians and other stakeholders to coordinate care across all settin...gs and improve access, quality, health outcomes, and affordability.
•We will grow as community-based health networks to serve more people in partnerships with others who share our vision and values.
Caring Spirit - We honor the sacred dignity of each person.
Excellence - We set and surpass high standards.
Good Humor - We create joyful and welcoming environments.
Integrity - We do the right thing with openness and pride.
Safety - We deliver care that seeks to eliminate all harm for patients and associates.
Stewardship - We are accountable for the resources entrusted to us.