Graduate of an accredited School of Registered Nursing and currently registered in good standing with the State of Michigan.
BA or BS degree in healthcare related field required, BSN preferred. For those hired into an RN position after January 1st, 2015, it is required to obtain a BSN within 5 years of start date.
Knowledge of 12-lead EKG interpretation a must (with demonstrated ability to teach).
Minimum of 5 years experience in an acute care setting. Must demonstrate competency in cardiovascular nursing. Experience with EMS; EMT or paramedic training helpful. Must understand and appreciate the rural ED and EMS perspective and work flow.
Demonstrated leadership in process improvement and project management preferred. Lean experience desired.
Requires strong organizational, time-management, problem-solving, independent thinking, judgment, prioritization, multi-tasking, and attention-to-detail skills. Requires self-direction and ability to concentrate while being subject to multiple interruptions and changing work priorities.
Requires computer database, graphic, and statistical analysis skills, as well as internet skills and word-processing skills. Basic knowledge of data collection and analysis required.
Requires highly developed written, oral, and presentation communication skills; an ability to communicate with internal and external customers; employing a high level of tact and diplomacy; must possess strong consensus building skills.
Demonstrates knowledge of confidentiality as it pertains to HIPAA and the handling of information sensitive to Munson Healthcare.
ORGANIZATION This position reports to the Manager of Clinical Quality.
Also has accountability to the System CMO, the System VP of Quality and Patient Safety, and the MMC Director of Organizational Quality and Patient Safety, and the Director of the Cardiology Service Line.
Works in close collaboration with the Cardiologist STEMI Lead, Emergency Department, Cardiac Cath Lab, and Medical Control Authority Medical Directors. Also works in close collaboration with regional Emergency Department staff and providers, the Cardiology Department, Cardiac Cath Lab staff, EMS leadership and agencies
POPULATIONS SERVED COMPETENCIES, INCLUDING AGE OF PATIENTS SERVED
Cares for patients in the age category(s) checked below:
1. Supports the Mission, Vision and Values of Munson Healthcare.
2. Embraces and supports the Performance Improvement philosophy of Munson Healthcare.
3. Promotes personal and patient safety.
4. Uses effective customer service/interpersonal skills at all times.
5. Clinical duties: a. Provides leadership related to the STEMI process by serving as a clinical expert, educator, consultant, and liaison for administrative, medical, nursing, and EMS staff throughout the system of care. b. Participates in the coordination of STEMI patient care activities in collaboration with the referring facility's multi-disciplinary health team, facilitating management of the STEMI patient experience from initial contact to reperfusion. This includes assistance, facilitation and implementation of clinical protocols and practice management guidelines. c. Works with system hospitals to complete an assessment of capabilities and barriers related to STEMI care and services. d. Maintains concurrent review of literature related to STEMI and disseminates appropriately; assists program participants in initiating recommendations and follow-up action in response to identified issues. e. Supports Cardiology Service Line work related to STEMI / AMI (clinical pathways, PowerPlans, protocol development) f. Serves as LifeNet ECG transmission system administrator g. Possesses knowledge of CMS Core Measures and other standards of care associated with STEMI. Maintains current knowledge of Joint Commission standards, National Patient Safety Goals, and other regulatory requirements impacting the assigned scope of responsibility; ensures that these factors are considered and integrated into PI activities.
6. Education responsibilities: a. Collaborates with the physicians involved in the STEMI initiative to provide initial education on the STEMI process for involved staff at all system facilities as well as emergency medical services personnel. b. Facilitates coordination of standardized practice guidelines for participants in the STEMI program. c. Coordinates ongoing system education programs for STEMI, including all system and regional hospitals and EMS systems. d. Provides leadership for STEMI public education and community outreach activities. i. Develops and implements an ongoing, comprehensive, and easily accessible program for community outreach regarding STEMI in order to promote the health of communities through reduced morbidity and mortality related to failure re recognize symptoms and subsequent delays in treatment. ii. Build a network of educators in order to sustain outreach across the region; utilize available media sources to reach communities and abroad with a target audience of all ages
7. Performance Improvement: a. Coordinates the monitoring of clinical outcomes and system issues related to quality of care delivery for the STEMI patient. b. Identifies, monitors, and evaluates indicators that reflect the important aspects of STEMI care and service. c. Coordinates case review activities for STEMI regionally. d. Identifies trends and outcomes and provides reports to each facility, EMS agency, and the MHC system. e. Facilitates organization of STEMI teams at each referral facility. f. Facilitates the Regional STEMI PI Committee. g. Serves as a member of the AHA's Mission: Lifeline Task Force in Michigan and represents the system at the MDCH Systems of Care Development meetings and Region 7 System Development meetings.
8. Data supervisor responsibilities: a. Utilizes an Access database to facilitate performance improvement activities, trend reports, education and research while protecting patient confidentiality. The database allows the Liaison to deliver outcome measurements, by specific hospitals, with a focus on continual process improvement. b. Collects data and provides timely individual case feedback to regional ED leadership, EMS leaders, CMOs, Quality leaders, and those who provided care to each STEMI patient. c. Provides quarterly and ad hoc aggregate outcome reports to the STEMI PI Committee, Cardiology Department, regional EDs and EMS, and Cardiac Cath Lab teams d. Provides data to support Ongoing Professional Practice Evaluation (OPPE) for relevant physicians at system hospitals.
9. Performs other duties and responsibilities as assigned.