Community Outreach Counselor (Educational Advisor)
North Shore Educational Opportunity Center
Grant funded, benefited, 12 month position, 37.5 hours per week
MCCC Unit Professional position, Grade 3
As a part of the North Shore ECO team, the Community Outreach Educational Advisor will provide educational support services to program participants in order to enhance their post-secondary access opportunities and successful enrollment in post-secondary education programs appropriate to the client's educational and career goals. The EOC Advisor will provide one-on-one counseling and group work sessions to help participants identify a potential career path and the education programs that will help them achieve their goals.
DUTIES AND RESPONSIBILITIES:
Serves as a representative of the EOC. Displays courtesy, tact, consideration, and discretion in all interactions with other members of the team and with the public.
Identifies and recruits clients who fir the eligibility criteria for program participation.
Provides career advising for clients who have not yet formulated career goals and assistance determining post-secondary education options.
Provides comprehensive financial aid information, including what types of aid are available, the difference between grants and loans, how to research private scholarship monies, and assistance with rehabilitation of defaulted student loans.
Provides assistance with the Federal and school financial aid forms (how to complete the FAFSA) and the Federal and State scholarships and loans.
Advocates on behalf of students with agencies and schools regarding financial aid, account, and academic status.
Provides individual assistance with the application, admissions, and/or transfer processes.
Makes referrals of assistance (i.e. childcare services, tax and welfare information, GED/HiSet and job training programs).
Assists in curriculum and service activity development.
Delivers post-secondary educational access workshops for potential clients and their families at schools and community agencies.
Maintains paper and electronic records of participants served and assistance provided. Completes all client files and/or records as required for reporting purposes.
Participates in trainings and staff meetings. Supports the overall goals of the TRIO/EOC team.
Performs other duties as assigned.
SUPERVISION RECEIVED: Director of Educational Opportunity (EOC), Educational Talent Search (ETS), and Upward Bound (UB)
SALARY RANGE: Anticipated starting salary range $44,852.00 - $47,000.00 for 37.5 hours per week for 12 months. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement. This is a benefited, grand-funded position.
STARTING DATE: ASAP
ABOUT THE EDUCATIONAL OPPORTUNITY CENTER:
The North Shore Educational (EOC) is a federally funded TRIO program that provides educational planning, career counseling, and assistance with admissions and financial aid applications for low income and first-generation individuals planning to pursue post-secondary education. The North Shore EOC is part of a statewide network of service sites under MassEdCo, Inc. EOC clients seek education or training in order to find a job that will pay a living wage or, they may have recently become unemployed and are in need of retraining in order to re-enter the workforce.
Submit cover letter, resume, and unofficial transcripts no later than Sunday, July 23, 2017. Applications selected for an interview will need to provide copies of all academic transcripts and names, addresses, email and telephone number of at least three current professional references.
The successful candidate is energetic, approachable, and a customer-service orientated professional. He or she has excellent interpersonal skills, strong organizational skills, solid reasoning abilities, and an entrepreneurial spirit. He/she is committed to working with faculty, students. and staff of diverse socioeconomic, cultural, and ethnic backgrounds, different levels of academic preparation, or/and varying physical and learning abilities. The successful candidate is able to maintain strict confidentiality of student records and information, able to work independently, adept at managing changing priorities, and is tolerant of ambiguity. He or she must also have:
Bachelor's Degree with 2 years' of relevant experience in a student service role; or an equivalent combination of education, training and experience.
Solid knowledge of higher education enrollment process, including familiarity with and knowledge of college admissions, financial aid, and career information and planning processes;
Strong communications skills, dynamic presentation skills, and a proven ability to design and facilitate events/presentations/workshops for small and large groups;
Strong computing skills including working knowledge of Microsoft Office; database and student records management experience using social and mobile applications to promote services/reach constituents is preferred;
Reliable transportation and ability to travel to off-site locations;
Ability to work occasional evenings and/or weekends;
Bilingual (Spanish and English) strongly preferred;
Successful experience interacting with culturally diverse populations.
Candidates will be required to pass a CORI/SORI background check as a condition of employment.
Additional Salary Information: Anticipated starting salary range $44,852.00-$47,000.00 for 37.5 hours per week for 12 months. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement. This is a benefited, grant-funded position.
NSCC is one of 15 Massachusetts community colleges. The college serves 26 cities and towns along the coastal region from north metropolitan Boston to Cape Ann. Since its founding in 1965, NSCC has grown from a single building to three campuses, and from five to nearly 90 academic programs of study. The college has an urban campus in downtown Lynn, a suburban campus in Danvers and a cosmetology and... culinary center in Middleton. Nearly 35,000 students have graduated from NSCC. The college is accredited by the New England Association of Schools and Colleges, Inc., through its Commission on Institutions of Higher Education.