Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The HUB has an outstanding opportunity for a Manager of Event and Information Services.
This position serves as the chief liaison for all event and programmatic services that take place at the Husky Union Building. It provides day-to-day programmatic management and strategic responsibility over the HUB Event and Information Services Program that includes Reservations & Event Services, Ticket Office, Campus Lost and Found, HUB Graphics, Use of University Facilities program.
Advising campus & off-campus organizations in space utilization and event planning:
The reservations and event services program serves as a major event planning resource for the campus and off-campus community. This unit provides counseling and guidance in terms of venue management/operation performing the functions of an event planning consultation group. In addition, the staff provides a holistic and one-stop service to over 500 of the 900 registered student organizations on campus, university departments and organizations as well as off-campus community.
Develop and implement comprehensive annual student employee program for HUB Service Programs that includes orientations, ongoing training, leadership development, recognition programs and other educational opportunities.
Collaboratively with other student supervisors, manage the HUB Student Employee Orientation and related service recognition programs on the departmental level.
Develop a leadership program to promote students within the units for increased responsibilities and duties.
Budget and Finance:
Preparation, documentation and forecasting of a departmental budget.
Review income and expense reports and develop changes and adjustments as necessary.
Work closely with the accounting staff on cash handling, credit card processing and invoicing practices and policies.
Interpret, manage, maintain, and assess policies and procedures:
This position is responsible for providing interpretation of HUB policies and procedures to all customers. Often this involves providing information regarding University & State policies that the HUB's are based on. Many events require examination and possible consultation regarding legal requirements for facility use, risk management, political activity, and alcohol service. Provide input and help shape revisions or additions to all HUB policies.
Program Direction, strategic planning, unit policy & procedures, and ensuring organizational effectiveness:
Responsible for the development of unit policies and procedures in consultation with other internal HUB departments with occasional consultation with other campus departments.
Active participant in the Strategic Plan for the HUB in collaboration with the Division of Student Life.
Conduct quarterly and annual reviews of internal operations structure, staffing, policies and programs to optimize services and to develop strategic plans and direction for the HUB Service Programs.
Continually re-evaluate and re-assess best practices to meet the emerging needs of the campus and HUB clients.
-Bachelor's degree in business, public relations, performing arts, or related field and 4-5 years of related experience.
Experience that demonstrates -Excellent administrative, organizational and problem-solving skills. -Ability to work effectively in teams, and collaborate with diverse stakeholders. -Ability to exercise good judgement in managing multiple tasks and competing priorities in a fast-paced environment. -Strong interpersonal and customer service skills. -Technical understanding of processes and systems. -Ability to work independently and take initiative. -Commitment to continuous improvement. -Clear and concise written communication. -Experience with budget information and monitoring. -Ability to supervise full-time and student staff.
Equivalent combination of education and experience may substitute for required qualifications.
Master's Degree in an educational discipline such as Educational Administration of Policy Studies.
Experience working in a higher education setting or conference center.
Extensive customer service experience in a diverse environment.
Supervision of multiple employees in different units including experience with hiring, conducting evaluations, corrective action, and discipline in a contractual labor environment.
Experience using event scheduling software such as EMS.
Conditions of Employment:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments, including cover letter, have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.