The Director of Business Intelligence is responsible for the data analytics and interpretation supporting the clinical and academic operations of the Department of Medicine at the Stanford School of Medicine. This position reports to the Vice Chair/DFA and functions as a key strategic and business advisor to the DFA and Chair. As a clinical department, there is considerable interaction between this position and Stanford Health Cares financial team; the Strategic Planning unit of the Deans Office; and the Deans Office business intelligence and research analytics unit. The Department of Medicine is the largest department in the School and provides clinical services to approximately 60% of SHC patients. With a budget of more than $360 million, split approximately evenly between clinical and research revenue, and nearly 600 faculty members, the Director of Business Intelligence plays a vital role in planning and analysis. He or she will help drive critical decision-making based on data, and work with other members of the central operations team to design tools and methodologies to improve processes, encourage analysis, and drive decisions that improve both cost profile and quality. He or she is expected to advise and guide fifteen division managers on issues ranging from faculty compensation to research fund audits, and is a key member of the department leadership team with the division chiefs and vice chairs. It is essential that the Director of Business Intelligence have a strong background in academic financial systems, and administrative or clinical operations, and demonstrate excellent working relationships with physician leaders. He or she will hold a significant role in strategic financial planning, long-range forecasting and capital budgeting with the Chair, DFA, Vice Chairs and other faculty leadership. He or she often serves as a resource on special projects as required. The position requires excellent financial, human resource, strategic planning and communication skills.
About the Department of Medicine and Stanford: Founded in 1909, the Department of Medicine is a national leader in medical education, scientific discovery, and clinical excellence. It is ranked in the Top 10 departments of Medicine in the country in NIH research and residency education. As part of Stanford School of Medicine (Stanford Medicine), the Department helps to shape, guide and lead efforts in Precision Health, Health Care Policy, and Cancer and Cardiovascular research, among many other initiatives.
Our close proximity to the resources of Stanford University including the Schools of Business, Law, Humanities and Sciences, and Engineering - our seamless relationship with our affiliated adult and childrens hospitals, and our ongoing associations with the entrepreneurial endeavors of Silicon Valley, make us uniquely positioned to accelerate the pace at which new knowledge is translated into tangible health benefits.
Select the issues/challenges having the most value to the organization and determine methodology to utilize in interpreting and gathering data from multiple sources on the issue.
Drive collection of new data and the refinement of existing data sources; apply and use algorithms or other advanced techniques to accomplish this. Recommend ways to apply the data. Assures reliable and consistent data is maintained and available for both ad hoc and longitudinal inquiries.
Fully analyze the problem, question existing processes and assumptions, gather data and information, find and evaluate alternative solutions, and propose best course of action.
Explore data from multiple angles, determine meaning behind the data, and recommend ways to apply the data.
Communicate convey, and visualize informed conclusions and recommendations across an organizations leadership structure in a manner to tell the story behind the data and influence how organization approaches the challenge.
Interact with and influence senior leaders, faculty, and others with written summaries and/or presentations.
May delineate the information to be gathered, collect data at the project inception, prescribe how to structure the data, and specify the data warehousing structure for future access.
Through data, may predict what actions will be taken in a designated timeframe for a prescribed issue/challenge.
May need to collaborate with other organizations to gather data. Proactively seek and locate data, including outside benchmarks or comparative data, to support or refute proposed decisions.
Will work proactively with IT and managers to develop original tools and methods to improve work flow and data analysis.
May mentor or supervise other information analytics staff and direct on project work.
* - Other duties may also be assigned
Technical Skills: Knowledge and experience with complex software and coding to mine data sources and look for trends.
Analytical Skills: Must be able to interpret large data sets and perform routine and complex statistical analyses to answer specific business questions. Should demonstrate experience using data and analytics to solve day-to-day, as well as strategic, business problems.
Communication Skills: Should demonstrate excellent interpersonal skills, verbal and written communication skills, and graphic presentation skills.
Problem-Solving: Experience recommending solutions to academic leadership and flexibility to answer additional questions and willingness to gather more data as questions arise.
Time Management: Expectation that he or she will work on large projects and many data streams with multiple and competing deadlines. Self-direction and setting priorities is essential.
Stanford Experience: Prefer experience with Stanford decision support and business intelligence systems or other administrative computing systems.
EDUCATION & EXPERIENCE (REQUIRED): Bachelors degree and seven years of extensive, relevant experience or combination of education and relevant technical field experience solving analytical problems using quantitative approaches.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
Facility in manipulating and analyzing complex, high-volume, high-dimensionality data from varying sources.
Extensive experience in and strong passion for empirical research and answering hard questions with data.
Interpersonal and communication skills to effectively convey findings and broad trends to a variety of audiences and positively influence senior leadership & faculty.
Ability to use data retrieval and manipulation tools such as SQL, Brio Query, Business Objects and the like along with visual data tools to present data clearly to non-technical audiences.
Advanced proficiency with statistical tools such as SPSS, SAS, R or similar tools.
Ability to tell stories with data using data visualization software such as Tableau, Excel, SPSS, or similar software in conjunction with strong verbal ability.
Ability to use visual data tools to clearly articulate data to non-technical audiences.
Flexible analytical approach crafting multiple options with supporting arguments for the same goal and allowing for results at varying levels of precision.
Facilitation skills to conduct meetings to achieve the desired outcome and manage projects within time constraints.
In depth knowledge of University administrative organization, policies, procedures, and practices for institutional research-oriented roles.
CERTIFICATIONS & LICENSES: None
Constantly perform desk-based computer tasks.
Frequently sit, sort, file paperwork or parts, grasp lightly, and use fine manipulation, lift, carry, push and pull objects that weigh 10 pounds or less.
Occasionally write by hand, twist, bend, stoop and squat.
Rarely stand, walk, reach or work above shoulders and use a telephone.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
WORKING CONDITIONS: May work extended hours during peak business cycles.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.