Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East. Our successful and sustainable business is built on doing tangible, long term good for our people, our customers and the communities we serve.
Key Roles and Responsibilities
- Reporting to Manager, Field and Agency Collections - Follow up debts repayment for delinquent and problematic accounts through telephone dunning, written communications and outdoor visits - Execute collection strategies in order to manage an acceptable level of credit loss and maximize recovery return through in house collection action - Assist any assigned ad-hoc tasks - Ensure both operations must be complied with the Code of Banking Practice and the Bank's Key Control Standards - Assist manager to ensure good control mechanisms are in place and to ensure satisfactory audit clearance and operational assurance
Qualifications and Skills
- Relevant experience in retail banking collection areas - Fluent speaking in English, Mandarin and Cantonese - Good telephone manner, mature and able to work independently - Strong communication, interpersonal and negotiation skill - Good computer skills including MS Word, Excel, Powerpoint, etc.
How To Apply
You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:
- You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
- Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information) - We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application
It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Equal Opportunity Employer
Standard Chartered is an equal opportunity employer. We have a meritocratic culture where each individual employee is valued and respected for who they are as a person and for what they bring to the organisation.