Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's bestwork. Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work. Function Description: Establishes and cultivates strategic business relationships with providers impacted by passive enrollment process. Builds relationships with these entities to help retain members and generate referrals for new members. Facilitates resolution of issues with cross functional team to increase member provider experience. Creates and presents information to providers, business advocacies and potential eligible. Works closely with internal and external constituencies to identify and resolve issues as they arise. Assists in market strategy and planning. Expert in company products and programs. Primary Responsibilities:
Develops relationships with home and community based providers
Works with providers to promote SCO and get buy in from these providers to work with us
Leverages passive enrollments to generate dual eligible referrals
Sought out as expert, knowledge source
Driven and enthusiastic, comfortable at working with executive as well as line staff
Coordinates actively with cross functional team (provider, clinical and claims) to help facilitate resolution to providers issues
Works with and drives teams to produce positive outcomes, notably lead generation
Job Scope and Leveling Guidelines:
Anticipates customer needs and proactively develops solutions to meet them
Serves as a key resource on complex and / or critical issues
Solves complex problems and develops innovative solutions
May lead functional or segment teams or projects
Provides explanations and information to others on the most complex issues
UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
We are committed to introducing innovative approaches, products and services that can improve personal health and promote healthier populations in local communities. Our core capabilities... in clinical care resources, information and technology uniquely enable us to meet the evolving needs of a changing health care environment as millions more Americans enter a structured system of health benefits and we help build a stronger, higher quality health system that is sustainable for the long term.
We serve our clients and consumers through two distinct platforms:
?UnitedHealthcare, which provides health care coverage and benefits services.
?Optum, which provides information and technology-enabled health services.