DISPATCHER, MIT Police-Communications Center (MITCC) (multiple openings), to handle telephone calls and texts to the MITCC. Emergency and non-emergency telephone calls are received, triaged, and dispatched by radio or referral to outside response agencies where applicable. Will be responsible for the initial deployment of and continued communication with first responders (police and EMS) for emergencies and all calls for service; disseminating the immediate life safety message--via MIT Alert--to the MIT community; monitoring an extensive network of building security alarms, the campus-wide emergency alert notification system, access control systems, critical building systems alarms, and an expanding network of video security; and other duties as assigned.
REQUIRED: high school diploma/GED; one year of related experience; computer proficiency; knowledge of or ability to learn computer aided dispatch and records management system, Mass Criminal Justice Information System (CJIS) terminal, computerized alarm monitoring system, computerized access control system, and any future systems; ability to multitask, function effectively under stressful conditions, and maintain strict confidentiality; excellent written and oral English communication skills; good interpersonal skills; and ability to work effectively with a wide variety of people. Must successfully pass and maintain CJIS operator certification within first thirty days of employment. The ability to operate a computer aided dispatch system while simultaneously speaking on the telephone and radio preferred; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical Dispatch certification preferred. Understanding of the Clery Law and experience in any public safety field highly desired, i.e., fire, EMS, industrial security. A valid U.S. driver's license and CPR certification or ability to obtain (training provided) also preferred. Job #14897-5
The schedule is irregular and may include working weekends, holidays, and emergency closings. Must be able to work shifts other than one's own as needed.
Must pass a professionally-administered drug and alcohol exam, background investigation, and criminal records check including fingerprint-supported checks of state and FBI registries.
MIT is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.
The mission of MIT is to advance knowledge and educate students in science, technology and other areas of scholarship that will best serve the nation and the world in the 21st century whether the focus is cancer, energy, economics or literature