The Assistant Property Manager 280-439 works closely with the Property Manager in the daily operations and financial performance of a medium sized (280-439 unit) property. Some of the specific duties of the Assistant Property Manager include collecting rent from residents and other, ancillary income; posts, or records, the income in the Yardi system that transmits to the Corporate Office; may complete Statements of Deposit Activity (SODAs) and/or perform inspection of recently vacated apartments; handles rent collection problems and keeps files on each resident; assists the Property Manager to address and resolve internal and external issues of associates, residents, and vendors; leases apartments as needed and may oversee the work of other leasing personnel; assumes the duties of the Property Manager in case of the Property Manager’s absence.
Essential Duties and Responsibilities: • Works closely with the Property Manager to effectively manage activities such as leasing, resident retention, concessions, and customer service; may oversee the activities of office personnel. • Collects rent from residents and posts it in the Yardi system. • May complete the Statements of Deposit Activity (SODAs) for vacated apartment units in the Yardi system. • May perform a physical inspection of recently vacated apartments. • Contacts delinquent residents or sends late notices and eviction notices; follows proper procedure if rent is not received within a specified period of time. • Sends out renewal notices. • Performs leasing activities, including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents, qualifying prospects, and closing the sale by obtaining rental application and deposit. • Assists the Property Manager in addressing and resolving internal and external issues of associates, residents, and vendors. • May oversee the work of leasing and other office personnel. • Assumes the duties of the Property Manager in case of the Property Manager’s absence.
Required Skills • Knowledge of basic bookkeeping and accounting practices • Knowledge of property management business procedures • Knowledge and compliance with community rental information and Federal, State and Local Fair Housing guidelines • Ability to maintain an organized filing and schedule system • Ability to communicate effectively, both orally and in writing, to residents, co-workers, and vendors • Good sales and customer service skills • Ability to direct the work of others • Ability to read, understand and explain resident ledgers • Knowledge of, and ability to use Microsoft Office application software and Yardi
Driving Requirements • Must have a valid driver’s license or access to immediate transportation to attend meetings, events, and daily activities.
Required Experience • High school education and three years of experience in a customer service position where bookkeeping or financial responsibility is significant, or one year of experience in a property management position such as Leasing Consultant or Bookkeeper where customer service and financial accounting is used. Bachelor's Degree is preferred. • Functional knowledge of Microsoft Office applications.
Preferred Qualifications: • Post-high school education, preferably in bookkeeping or accounting. CAM or NALP certification. • Yardi knowledge and experience.