We have an exciting opportunity to join our team as a Health Information Management Representative.
This position is responsible for responding to requests for the release of patient information and/or performing a variety of complex clerical and administrative duties. Ensures that all health information is maintained in accordance with established NYU Medical Center policies and procedures, Joint Commission (JC) standards, and regional, state and federal guidelines.
Utilizes Epic for all HIM functions.
Scanning documents into Epic within 24 hours of visit.
Participates and performs other related duties.
Serves as an HIM Department floor liaison by maintaining a full time presence on a treatment unit, being readily available to all patient care personnel for HIM-related issues and questions. Analyzes charts for completion after each visit according to NYU, JC and other regulatory standards.
Responds to inquiries from patients and staff members and instructs them in the appropriate methods for requesting records. Researches missing medical or other data information and complies with departmental procedures for follow-up on missing charts or documents.
Maintains a control file of correspondence requests and outgoing information. Files authorization form into the patient chart on a timely basis. Enters data into disclosure accounting system in accordance with HIPAA standards.
Facilitates the processing of requests for information from insurance companies, attorneys, patients, PRO, physicians, etc. Opens and date stamps requests on a timely basis, making a determination if request is proper (i.e. valid authorization with a valid date, etc.); initiates a return letter if authorization is inappropriate. Determines if special consent forms are necessary depending on type of patient illness (i.e. psychiatric, HIV, etc.). Determines appropriate fee based on number of pages and departmental procedures utilizing a standard table for calculations. Initiates follow up with a request in order to expedite its progress through the processing system; ensures requests are processed on a timely basis. Follows up on the collection of fees charged for requests utilizing the computer system. Collects fees and turns them over to the supervisor promptly.
Must have a High School Diploma or the equivalent; minimum of 1-2 years related or office experience or equivalent combination of education and experience.
Effective oral and written communication and interpersonal skills required.
Must have basic computer skills.
Familiarity with medical terminology or third party payor operations, automated patient information or accounting systems is preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military or veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
NYU Langone Medical Center, a world-class patient-centered integrated academic medical center, is one of the nation's premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of four hospitals – Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, one of... only five hospitals in the nation dedicated to orthopaedics and rheumatology; and Hassenfeld Children's Hospital, a comprehensive pediatric hospital supporting a full array of children's health services across the medical center – plus the NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. The medical center's tri-fold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education and research. For more information, go to www.NYULMC.org.