Director, Client Services UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
A bachelor's degree from an accredited college in computer science, management information systems, or a related field of study or equivalent combination of education and experience.
Information Technology Infrastructure Library (ITIL) training, or certification, or equivalent information technology service management certification.
Five or more years' experience in a leadership management position responsible for delivery of client-facing technology and support services preferably in higher education. Demonstrated experience in IT strategic planning, budgeting and personnel management.
Advanced knowledge of business / technical support function and working knowledge of other areas of IT sufficient for strategic planning, technology assessment and direction.
Advanced ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment.
Position is open until filled; Initial Review Date: 06/14/2017
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS https://jobs.ucsc.edu/applicants/Central?quickFind=69846
To ensure review of application materials by the hiring unit they must be submitted electronically via the Staff Employment Opportunities web site (http://jobs.ucsc.edu ) on or before the initial review date. A computer is available at the UCSC Staff Human Resources Office located at Scotts Valley Center (SVC), 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodation call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service 800-735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer.
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