Job Requisition Number: 23402. The Lawrence Hall of Science is UC Berkeley's public science center. We have been providing parents, kids, and educators with opportunities to engage with science since 1968. Our mission is to inspire and foster learning of science and mathematics for all, especially those who have limited access to science. We investigate, create, and evaluate educational materials and methods, professional development programs, and hands-on learning experiences for our science center, schools, communities, and homes. We develop programs that engage across the learning continuum ? from simple curiosity to deep understanding. And our programs are proven effective in any environment--from informal to after school to formal K-12 classrooms.
The Lawrence Hall of Science is looking for a part time (37%) Birthday Party Concierge to prepare, shepherd and deliver birthday parties to our visitors. The BP Concierge will be the point of contact for birthday families. Our customers include those having an hour long science based workshop party or a self guided exhibit experience party, both with refreshment space. The incumbent will be the customer service lead for visitors coming for parties, creating an enjoyable experience for families and their guests.
The Birthday Party Concierge will be the point of contact for birthday families. The BP Concierge will greet families when they arrive, show them where to set up and ensure smooth delivery of their party. He/she will set up and clean up classrooms for science workshops, prep refreshment spaces, ensure the delivery of programs by student staff, and deliver some programs as needed
?Provides customer service to Birthday party customers including greeting families as they arrive, showing them to refreshment spaces, answering questions and orienting them to the museum. ?Sets up birthday party classrooms and activities as well as sets up and cleans up refreshment rooms. ?Under general supervision, prepares birthday party programs for delivery, including monitoring and mentoring student delivery staff. Learns how to deliver each birthday party program and often delivers programs. ?Assists with development of new programs. ?Some administrative responsibilities related to birthday party sales, scheduling and delivery?Strong customer service skills. ?Good verbal, interpersonal, presentation and written communication skills. ?Organized with good attention to detail. ?Friendly, outgoing personality. ?Must be able to work a variable schedule. Hours are on Saturday and Sunday between 9:00-am-5:30pm. ?Computer Skills with business software systems in the completion of work assignments (for example, Word, Excel, Access, PowerPoint). Education/Training: ?Bachelor's degree in related area and/or equivalent experience/training. This appointment is a part-time (40% time or 15 hours/week) for a one-year limited appointment.
Work schedule is Saturday and Sunday from 9:00am - 5:30pm
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.